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steps for setup child server

yh

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

:7641


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  • 0

    Hello: Christian

    1.what's the timestamp for Last message received from computer?

    sorry which computer you mentioned.

    2.Yes, has ReportData.xml in NetworkReport. Attached it.

    Sophos network communications report

    This report presents an overview of the current state of communications with Sophos Enterprise Console or Sophos Control Center. It presents an overview of possible problem areas and, if a problem is detected, possible remedial actions.

    State of name resolution (DNS)

    No problems detected.

    State of Sophos security framework

    No problems detected.

    State of incoming communications from server

    No problems detected.

    State of outgoing communications to server

    No problems detected.

    Computer details

    Report generation time ( local time ) Report generation time ( GMT ) Computer name : Windows domain : RMS router name : IOR port number : SSLIOP port number : Parent addresses : Current parent address : RMS router type :
     
     
     
     
    Friday, January 14, 2011 2:21:12 AM
    Thursday, January 13, 2011 6:21:12 PM
    childsv1 
    childsv 
    Router$childsv1:45026
    8192
    8194
    192.168.22.229,primarysv.primary.local.primarysv
    192.168.22.229

    endpoint

    3. No any files in envelopes folder.

    Thanks & Best Regards

    :7873
Reply
  • 0

    Hello: Christian

    1.what's the timestamp for Last message received from computer?

    sorry which computer you mentioned.

    2.Yes, has ReportData.xml in NetworkReport. Attached it.

    Sophos network communications report

    This report presents an overview of the current state of communications with Sophos Enterprise Console or Sophos Control Center. It presents an overview of possible problem areas and, if a problem is detected, possible remedial actions.

    State of name resolution (DNS)

    No problems detected.

    State of Sophos security framework

    No problems detected.

    State of incoming communications from server

    No problems detected.

    State of outgoing communications to server

    No problems detected.

    Computer details

    Report generation time ( local time ) Report generation time ( GMT ) Computer name : Windows domain : RMS router name : IOR port number : SSLIOP port number : Parent addresses : Current parent address : RMS router type :
     
     
     
     
    Friday, January 14, 2011 2:21:12 AM
    Thursday, January 13, 2011 6:21:12 PM
    childsv1 
    childsv 
    Router$childsv1:45026
    8192
    8194
    192.168.22.229,primarysv.primary.local.primarysv
    192.168.22.229

    endpoint

    3. No any files in envelopes folder.

    Thanks & Best Regards

    :7873
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