Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 23 replies
  • Subscribers 1 subscriber
  • Views 71669 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

steps for setup child server

yh

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

:7641


This thread was automatically locked due to age.
Parents
  • 0

    Hello, Christian

    Attached the log for this child server  from View Update Manager Details.

    'Computer name childSV1'

    Computer description

    Operating system Windows 2003

    Service pack Service Pack 2

    Domain/workgroup childSV1

    IP address 192.168.43.2

    Time of last binary update Never

    Time of last protection data update Never

    Outstanding alerts and errors

    Update manager status Date/time Code Description

    1/7/2011 10:04:43 AM 80040401 Software update failed.

    1/7/2011 10:04:43 AM 80040404 Threat detection data update failed.

    History

    Update manager status Date/time Code Description

    1/7/2011 10:04:43 AM 80040401 Software update failed.

    1/7/2011 10:04:43 AM 80040404 Threat detection data update failed.

    1/7/2011 10:04:12 AM 80040401 Software update failed.

    1/7/2011 10:04:12 AM 80040404 Threat detection data update failed.

    1/7/2011 10:00:51 AM 80040404 Threat detection data update failed.

    1/7/2011 9:59:51 AM 80040401 Software update failed.

    1/7/2011 9:50:51 AM 80040404 Threat detection data update failed.

    thanks & best regards,

    :7819
Reply
  • 0

    Hello, Christian

    Attached the log for this child server  from View Update Manager Details.

    'Computer name childSV1'

    Computer description

    Operating system Windows 2003

    Service pack Service Pack 2

    Domain/workgroup childSV1

    IP address 192.168.43.2

    Time of last binary update Never

    Time of last protection data update Never

    Outstanding alerts and errors

    Update manager status Date/time Code Description

    1/7/2011 10:04:43 AM 80040401 Software update failed.

    1/7/2011 10:04:43 AM 80040404 Threat detection data update failed.

    History

    Update manager status Date/time Code Description

    1/7/2011 10:04:43 AM 80040401 Software update failed.

    1/7/2011 10:04:43 AM 80040404 Threat detection data update failed.

    1/7/2011 10:04:12 AM 80040401 Software update failed.

    1/7/2011 10:04:12 AM 80040404 Threat detection data update failed.

    1/7/2011 10:00:51 AM 80040404 Threat detection data update failed.

    1/7/2011 9:59:51 AM 80040401 Software update failed.

    1/7/2011 9:50:51 AM 80040404 Threat detection data update failed.

    thanks & best regards,

    :7819
Children
No Data