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steps for setup child server

yh

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

:7641


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    Hello, Jak

    Actually many clients under this child server updated to date successfully, even this child server shown 'Threat detection data update failed' and Last updated shown 'never' in Sophos Enterprise Console.
    Guessed this child server can be updated from parent server and distributed the definition to its clients. But something not updaed in console.
    How to clear the error message shown at console?
    Thanks & Best Regards
    :7815
Reply
  • 0

    Hello, Jak

    Actually many clients under this child server updated to date successfully, even this child server shown 'Threat detection data update failed' and Last updated shown 'never' in Sophos Enterprise Console.
    Guessed this child server can be updated from parent server and distributed the definition to its clients. But something not updaed in console.
    How to clear the error message shown at console?
    Thanks & Best Regards
    :7815
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