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steps for setup child server

yh

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

:7641


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    Hello Christian

    Thank you for your replay. Always trouble you.

    Some points need clarify before doing since I am the new one for sophos

    1. Don’’’’t know each folder function and files purpose.  

    Where SUM_Status.xml I should delete (parent sv or child sv)? Also can delete contents under Working and warehouse folders in parent server?

    Since parent server, before delete I need double confirm.

    2. What’’’’s SESC? SOPHOSESC is parent server (updated). Only one child server not updated.

    3.deleting the mentioned files. Means delete SUM_STATUS.XML, working folder and warehouse folder (all subfolder and all files) in parent server? Right?  Will affect other child server or parent server?

    4. Writing to the CID fails. You know which files in CID to write in?

    Also can delete all contents and files under CID folder?

     Best Regards,

    :7733
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  • 0

    Hello Christian

    Thank you for your replay. Always trouble you.

    Some points need clarify before doing since I am the new one for sophos

    1. Don’’’’t know each folder function and files purpose.  

    Where SUM_Status.xml I should delete (parent sv or child sv)? Also can delete contents under Working and warehouse folders in parent server?

    Since parent server, before delete I need double confirm.

    2. What’’’’s SESC? SOPHOSESC is parent server (updated). Only one child server not updated.

    3.deleting the mentioned files. Means delete SUM_STATUS.XML, working folder and warehouse folder (all subfolder and all files) in parent server? Right?  Will affect other child server or parent server?

    4. Writing to the CID fails. You know which files in CID to write in?

    Also can delete all contents and files under CID folder?

     Best Regards,

    :7733
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