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steps for setup child server

yh

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

:7641


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  • 0

    Hi, QC

    Yes, SOPHOSESC is the parent server which never update the logs. How can i clear and check again?

    One more thing, today implemented one more child server. Used NoNav2.611.exe to remove Symantec Corporation.  SUM installed successfully. But when applied 'protection computer',  popup installation error 'Cancelled Sophos installation because existing third party security software could not be uninstalled'

    Actually, I removed all symantec sw even clear registry manually .

    In this child server, could not find any antivirus sw running. Any advice?

    Thank you very much

    :7713
Reply
  • 0

    Hi, QC

    Yes, SOPHOSESC is the parent server which never update the logs. How can i clear and check again?

    One more thing, today implemented one more child server. Used NoNav2.611.exe to remove Symantec Corporation.  SUM installed successfully. But when applied 'protection computer',  popup installation error 'Cancelled Sophos installation because existing third party security software could not be uninstalled'

    Actually, I removed all symantec sw even clear registry manually .

    In this child server, could not find any antivirus sw running. Any advice?

    Thank you very much

    :7713
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