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Issue on Upgrade the SQL server for Enterprise Console 4.0

Hello all -

I'm trying to upgrade the SQL server for EC 4.0 and then go to EC 4.5. but I'm getting a error that I dont know how to fix it. The error is when I'm running the EC installer package on my SQL server.

Error msg: Error 2753. The file 'MtInstall.dll.A7BF7F78_EC24_4CF0_9C11_B360F063EAEB' is not marked for installation.

Do you have any clue how can I fix this error?

Thank you

:7619


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  • Hi,

    Are you using the SEC4 extracted DB directory?

    I wouldn't have thought the SOPHOS4 database scripts would have a Stored Procedure called From4To45.

    Did you:

    Download:

    sec_40_sfx.exe

    unpack it to:

    C:\sec_402\

    From there run:

    C:\sec_402\ServerInstaller\msiexec /a "Sophos Enterprise Console.msi"

    and choose a path, for example:

    C:\SEC40InstallSet\

    Within that you will find the DB directory from which you can install a SOPHOS4 database.

    InstallDB .\sophos swgru1xs03003 SOPHOS4 InstallDB.log

    Looks the right command if:

    1. Your SQL instance is called SOPHOS.

    2. You are running this command on the SQL server, as the "." represents the local machine.

    3. The SQL server is a member server as I assume swgru1xs03003 is the name of the SQL server

    Rgards,

    Jak

    :7637
Reply
  • Hi,

    Are you using the SEC4 extracted DB directory?

    I wouldn't have thought the SOPHOS4 database scripts would have a Stored Procedure called From4To45.

    Did you:

    Download:

    sec_40_sfx.exe

    unpack it to:

    C:\sec_402\

    From there run:

    C:\sec_402\ServerInstaller\msiexec /a "Sophos Enterprise Console.msi"

    and choose a path, for example:

    C:\SEC40InstallSet\

    Within that you will find the DB directory from which you can install a SOPHOS4 database.

    InstallDB .\sophos swgru1xs03003 SOPHOS4 InstallDB.log

    Looks the right command if:

    1. Your SQL instance is called SOPHOS.

    2. You are running this command on the SQL server, as the "." represents the local machine.

    3. The SQL server is a member server as I assume swgru1xs03003 is the name of the SQL server

    Rgards,

    Jak

    :7637
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