Automatic Update settings

Question

Can anyone help

I have downloaded the Endpoint Security and Control from my Uni and it seems to update from their servers. They however can not provide support.

I want to change the frequency of the auto updates but when I go to that tab the choices are in grey and unchangeable.

Thanks

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jak · Accepted Answer

Hi,

Providing you have administrative rights on your machine this is possible and there are potentially a couple of ways to do so.

I'm not sure if you're looking to update more of less frequent as this dictates the approach I would suggest. If it is more frequent then you may wish to check with the person who administers the web share first. Below are a few methods you can use to control the updating.

1. AutoUpdate will only update if the "Sophos AutoUpdate Service" is running. It will also perform a check shortly after the service is started. You may be able to use something here. To do so: Start - Run - type: Services.msc and click Enter, from there you can find the Sophos service mentioned above and control the start-up option or control it as needed.

2. Edit the config file of AutoUpdate that controls the schedule, the problem with this approach is, the admin may have configured this centrally so it could get reverted on update but to do so, open:

"C:\ProgramData\Sophos\AutoUpdate\Config\isched.cfg"

or

"C:\program files\sophos\AutoUpdate\Config\isched.cfg"

depending on platform. in Notepad (or any text editor), you can then change the values:

AllowLocalConfig = 1

SchedEnable = 1

Frequency = 60

DetectDialUp = 1

AllowLocalConfig = 0

SchedEnable = 1

Frequency = 60

DetectDialUp = 1

Setting:

AllowLocalConfig = 1

Will enable the GUI settings to be editable, or you could just set the frequency value directly in the file and save it.

3. You can force AutoUpdate to perform a check with a vbs file, copy the 2 lines below into a file called AUUpdate.vbs for example. Double clicking the file will then force AutoUpdate to perform an update check.

Set objALC = CreateObject("ActiveLinkClient.ClientUpdate.1")
objALC.UpdateNow 1,1

I hope this gives you some ideas.

Jak