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August 23rd Sophos Update Causes: 32-bit Outlook 2013, Internet Explorer, FireFox to not open in Windows 10

The subject sums it up.  Since yesterday's update, we noticing a consistent trend in our environment.  Computers running Windows 10 are having issues opening Outlook 2013, IE and FF to not open after a Sophos update yesterday morning around 10:30 AM (EST.)

In the event viewer, checked why the applications are failing to open and it shows APPHANG, faulting module: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured.dll

 

The work-around has been to cut/paste both sophos_detoured.dll and sophos_detoured_x64.dll out of that folder. As soon as we do that the applications launch.  This only started happening August 23rd morning.

 

Anyone have experience with this so far?  I would have expected to see this on the forums already.

 

Thanks,



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