Windows Endpoint Security and Control 10.2 / Sophos Control Center 4.0.0.2362 on our windows server 2008 domain controller is reporting that clients are not up to date, even though the domain & remote clients (all Win7Pro) are updating.
They too are reporting to the windows action center they are out of date.
How to resolve this issue and be certain that updates are being applied?
Nick
Sorry QC,
I'm not sure what you mean by "console" but in the server control center 'computer details' for example it reports:
Last message received from computer 11/12/2012 14:05:39
Up to date Not since 09/11/2012 22:44:11
Updating configuration Complies with central configuration
Time installed package became available 07/11/2012 23:23:46
Time next package became available 11/12/2012 15:57:30
Primary update server \\WEINIGSVR\SophosUpdate\CIDs\S000\SAVSCFXP\
Secondary update server Sophos
... and the desktop client updating log is empty. But hovering the mouse over the Sophos icon indicates a fresh up-date.
As for the desktop client services:
... yes they appear to be running.
Thanks for your help.
Nick
Sorry QC,
I'm not sure what you mean by "console" but in the server control center 'computer details' for example it reports:
Last message received from computer 11/12/2012 14:05:39
Up to date Not since 09/11/2012 22:44:11
Updating configuration Complies with central configuration
Time installed package became available 07/11/2012 23:23:46
Time next package became available 11/12/2012 15:57:30
Primary update server \\WEINIGSVR\SophosUpdate\CIDs\S000\SAVSCFXP\
Secondary update server Sophos
... and the desktop client updating log is empty. But hovering the mouse over the Sophos icon indicates a fresh up-date.
As for the desktop client services:
... yes they appear to be running.
Thanks for your help.
Nick
