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Windows Security Center says out of Date - Subscribed package for Windows showing as 4.53E

DanWeb

Please help,

All of our Windows PCs are reporting that Sophos is out of date.

When I go to look at the package that I am subscribed to in the Enterprise Manager it states

Sophos Anti-Virus for Windows v7.6.20 VDL4.54E

But the Threat Detection Data version shows up as 4.53E

How do I correct this?

When I look at the new packages after doing an update, this is the only one available. Although there is a correct one (with 4.54) that is IDEs only!

:3244


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  • 0

    Thanks for the details.

    Usually if you are subscribed to the "latest" package you shouldn't need a new subscription as it is automagically set to the latest version. So once again - which package are you currently subscribed to? And which parent website(s) are configured for Select parent? Finally - any warnings in the Message Log?

    Christian

    :3251
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  • 0

    Thanks for the details.

    Usually if you are subscribed to the "latest" package you shouldn't need a new subscription as it is automagically set to the latest version. So once again - which package are you currently subscribed to? And which parent website(s) are configured for Select parent? Finally - any warnings in the Message Log?

    Christian

    :3251
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