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error installing Linux agent

Hi,

 

When running the Sophos.sh installer I get the following errors:

# bash SophosInstall.sh

Installing Sophos Anti-Virus for Linux with arguments: []
Found an existing installation of SAV in /opt/sophos-av/
Attempting to register existing installation with Sophos Cloud
Cloud token is [xxx], Cloud URL is [https://dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com/sophos/management/ep]
Saving Sophos Cloud credentials
Registering with Sophos Cloud
ERROR: Failed to connect to Sophos Cloud: Check URL
2016-11-15 20:41:16,341 CRITICAL __main__: Failed to connect to Sophos Cloud: Check URL
2016-11-15 20:41:16,342 CRITICAL __main__: Failed to register with cloud (4)
ERROR: Failed to register in the cloud - error 0

The device is able to connect to the internet. Not sure what the error is for.  On all my other servers with the same OS I have no problem with the installation. Are there any logs created by the .sh installer that I can look at?

 

Danie



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