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Multi-factor Authentication for Sophos Central Admin

Hi Everyone,

Multi-factor Authentication(MFA) is now avaiable for Sophos Central Admin. MFA provides an additional layer of security, in addition to first factor (password). MFA supports Google Authenticator and Sophos Authenticator for second factor. MFA is not mandatory for Sophos Central Admin.

MFA for Sophos Central Admin has an Opt-in/Opt-out feature that can only be controlled and managed by a Super Admin or a Sophos Partner with access to Sophos Central Admin.

For more details refer Sophos Central Admin: How to enable Multi-factor Authentication for a user.

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charles kavazy over 7 years ago

Hi there

I can see how to set users up so they are required to use MFA but I don't see how I pair up my phone for use with the Google Authenticator. Am I missing something? I have't applied the requirement to use MFA to my account as I don't want to get locked out. Maybe it only appears after I apply it? This article seems like it should cover it but I don't think it does.
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charles kavazy over 7 years ago

Hi there

I can see how to set users up so they are required to use MFA but I don't see how I pair up my phone for use with the Google Authenticator. Am I missing something? I have't applied the requirement to use MFA to my account as I don't want to get locked out. Maybe it only appears after I apply it? This article seems like it should cover it but I don't think it does.
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charles kavazy over 7 years ago in reply to charles kavazy

I have found out that setting up the authenticator occurs on the next login in after adding users to the requirement for MFA. works fine.
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Gowtham Mani over 7 years ago in reply to charles kavazy

Hi Charles,

Once you enabled the MFA for central, the subsequent login window will automatically appear to register for MFA enrollment process with Google Authenticator/Sophos Authenticator.

Check out Sophos Central Admin: How to enroll in Multi-factor Authentication for more details.

hope it helps.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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LRB over 7 years ago in reply to Gowtham Mani

There seems to be problems with being sent emails when you choose the email security code option.

I find they are being sent sometimes, not every time. I can see the email never even gets sent to our email gateway, so I am sure it is on the Sophos side.

Can you please look into this?
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LRB over 7 years ago in reply to LRB

Okay, it seems to have stopped working for us -

I set up a new admin account and no email sent, tried to get security codes, no email sent. It was working yesterday morning.

Anyone else having this issue?
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