Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos central encryption keeps asking for unlock key after motherboard swap

Hello,

 

We recently had a laptop motherboard changed and it seems that it was replaced with a similar board that might be different to the one used before. Now everytime the laptop posts it asks for the unlock key. Will i need to un-encrypt and re-encrypt the laptop? Or is there a quick fix? 

 

Thanks,



This thread was automatically locked due to age.
Parents Reply Children
No Data