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Failed to install hmpa64: a reboot is required before the installation can succeed.

Howiedog

Ok..on numerous PC's when I am in Cloud.Console are showing this error in their respective Events tab.

Although this is an Event, do the Clients ever get a notification that they need a required reboot?

I have Sophos on my own desktop and I don't remember ever seeing a notice about required reboot to complete install.

If they do NOT get a notice, then how are they supposed to deal with this?? Is it up to me as Admin to monitor these events and take the required action?

 

Tks



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    I have the same problem in our enviroment.

    We are hosting serveral Server running server protection.

    All these server are getting the "Failed to install hmpa64: a reboot is required before the installation can succeed."- message.

     

    I have a general question regarding this issue.

    Is it crucial for HMPA to make an update? Does it work without?

    I'm asking, because we are not able to restart our servers every week.

     

    Please advise.

     

    Thank you and regards

    Sebastian

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  • 0

    I have the same problem in our enviroment.

    We are hosting serveral Server running server protection.

    All these server are getting the "Failed to install hmpa64: a reboot is required before the installation can succeed."- message.

     

    I have a general question regarding this issue.

    Is it crucial for HMPA to make an update? Does it work without?

    I'm asking, because we are not able to restart our servers every week.

     

    Please advise.

     

    Thank you and regards

    Sebastian

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