Since last weeks update we are having massive numbers of these.
As many as 50% of the stations at some clients.
No one has reported seeing a pop up, including instances where it has occurred on the station our client contact uses.
As administrator it sure seems we are responsible for monitoring these, whether we want to or not.

As offsite IT we need to - download an events report, sort it to find the reboots not resolved, notify our client contact.
Client contact has people reboot, an update runs, we get update succeeded, then in the next day or so another update throws the same request for a reboot.

I get that it was a major update, but our clients are getting annoyed, my boss is getting annoyed. They have never needed this level of maintenance and want to know when it will stop.
Since there is no report we can run for reboots needed, it requires running the events report, filtering it, waiting for the endless process time, hoping it will return events.
Downloading and sorting the report to see who still needs to reboot, or needs to reboot again. 

We are reluctant to just wait a week or so for things to settle out. What if a user gets malware because they weren't updated properly?

There seems to be ZERO support for this product.

I too have been banging my head against the wall as to why of god's green earth do we have to reboot client computers for every single update. Its frustrating and infuriating.

I have NEVER seen this with anyone else product. Absolutely abysmal product.

Not only do I get these continual reboot notification required, but after I reboot, then another error.

Failed to install savxp: 1.

Seriously flawed product. This takes more administration time than all my servers and AD Forest combined. Something happens DAILY with this product.

Daily.....repeat...daily. Meaning ever single day I have to admin something in this Console.

Arrrrgggggh!!

Having the same issues - its wanted 4 different reboots over the past couple weeks. 

Now I am getting services failed all over the place. I thought they have fixed all this, but its chaos again.

Along with the hundreds of One or more Sophos Services is missing or not running, Real Time Detection disabled i am also seeing alerts for failed to install hmpa64.

Sophos Central is a very poor product which needs alot of maintenance. Support is poor and product updates never address the actual issues!

Regret choosing Sophos Central!

Hi Jay Parmar,

I am very sorry to hear you are not satisfied with the product. If the above listed solutions don't work for you, I would recommend to file a case with Sophos Support for additional investigation/troubleshooting. Once you have a ticket number, please send me a PM with it so that I can review it and further assist you.

Also, please feel free to provide the full error messages that you are receiving, along with the SDU logs via PM so that I can review that as well.

Regards,

Hi Jay Parmar,

I am very sorry to hear you are not satisfied with the product. If the above listed solutions don't work for you, I would recommend to file a case with Sophos Support for additional investigation/troubleshooting. Once you have a ticket number, please send me a PM with it so that I can review it and further assist you.

Also, please feel free to provide the full error messages that you are receiving, along with the SDU logs via PM so that I can review that as well.

Regards,