Hello everyone,
I have big problem to remove sophos on a iMac (10.12.6).
My goal is to uninstall the software because it could not update itself anymore.
The uninstaller application does not work, even in command lines.
So, I try to manually delete files (Library, Lunchagents, lunchdaemons, preferences, App). But there must remain traces, because the Sophos installer (9_6_2) tells me: "delete me and reinstall".
Can someone help me?
Laurent
remover logs:
par défaut 11:15:49.356472 +0100 Remove Sophos Anti-Virus 0x6080002741c0 opened /var/folders/k4/pvnjx2514c13tzhvgj7y64jh0000gn/C//mds/mdsObject.db: 4636 bytes
par défaut 11:15:49.356764 +0100 Remove Sophos Anti-Virus 0x6080002749c0 opened /var/folders/k4/pvnjx2514c13tzhvgj7y64jh0000gn/C//mds/mdsDirectory.db: 50744 bytes
par défaut 11:15:49.358083 +0100 Remove Sophos Anti-Virus 0x608000274980 opened /var/folders/k4/pvnjx2514c13tzhvgj7y64jh0000gn/C//mds/mdsDirectory.db: 50744 bytes
par défaut 11:16:01.681249 +0100 authd Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' [1646] for authorization created by '/Users/admin/Desktop/Remove Sophos Anti-Virus.app' [1644] (3,0)
par défaut 11:16:01.681985 +0100 security_authtrampoline executing /Library/Application Support/Sophos/opm/Installer.app/Contents/MacOS/tools/InstallationDeployer
par défaut 11:16:01.698779 +0100 Remove Sophos Anti-Virus WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.6 instead of 10.12.6. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
par défaut 11:16:01.699029 +0100 Remove Sophos Anti-Virus 0 CarbonCore 0x00007fffc2c5c1b1 ___Gestalt_SystemVersion_block_invoke + 121
par défaut 11:16:01.699052 +0100 Remove Sophos Anti-Virus 1 libdispatch.dylib 0x00007fffd74a28fc _dispatch_client_callout + 8
par défaut 11:16:01.699071 +0100 Remove Sophos Anti-Virus 2 libdispatch.dylib 0x00007fffd74a28b9 dispatch_once_f + 38
par défaut 11:16:01.699089 +0100 Remove Sophos Anti-Virus 3 CarbonCore 0x00007fffc2bea292 _Gestalt_SystemVersion + 976
par défaut 11:16:01.699107 +0100 Remove Sophos Anti-Virus 4 CarbonCore 0x00007fffc2be9aad Gestalt + 139
par défaut 11:16:01.699125 +0100 Remove Sophos Anti-Virus 5 Remove Sophos Anti-Virus 0x0000000105da080c -[NSProcessInfo(Extensions) operatingSystemVersion] + 104
par défaut 11:16:01.699142 +0100 Remove Sophos Anti-Virus 6 AppKit 0x00007fffbf9d723e -[NSApplication _copyPublicPersistentUIInfo] + 551
installer 9_6_2 Mac log :
par défaut 11:23:05.190634 +0100 Installer 0x60000026a940 opened /var/folders/k4/pvnjx2514c13tzhvgj7y64jh0000gn/C//mds/mdsObject.db: 4636 bytes
par défaut 11:23:05.191199 +0100 Installer 0x610000268000 opened /var/folders/k4/pvnjx2514c13tzhvgj7y64jh0000gn/C//mds/mdsDirectory.db: 50744 bytes
par défaut 11:23:05.192910 +0100 Installer 0x60000026a940 opened /var/folders/k4/pvnjx2514c13tzhvgj7y64jh0000gn/C//mds/mdsDirectory.db: 50744 bytes
par défaut 11:23:11.667885 +0100 authd Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' [1680] for authorization created by '/Users/admin/Desktop/Sophos_9_6_2_macOS_UCL/Sophos Installer.app' [1678] (3,0)
par défaut 11:23:11.668593 +0100 security_authtrampoline executing /Users/admin/Desktop/Sophos_9_6_2_macOS_UCL/Sophos Installer.app/Contents/MacOS/tools/InstallationDeployer
par défaut 11:23:11.930771 +0100 InstallationDeployer 0x7fcbe8d4d1b0 opened /private/var/db/mds/system/mdsObject.db: 4636 bytes
par défaut 11:23:11.931164 +0100 InstallationDeployer 0x7fcbe8f519d0 opened /private/var/db/mds/system/mdsDirectory.db: 50744 bytes
par défaut 11:23:11.934029 +0100 InstallationDeployer 0x7fcbeb039850 opened /private/var/db/mds/system/mdsDirectory.db: 50744 bytes
par défaut 11:23:14.467042 +0100 InstallationDeployer Faulting in NSHTTPCookieStorage singleton
par défaut 11:23:14.467065 +0100 InstallationDeployer Faulting in CFHTTPCookieStorage singleton
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