Guest User!

You are not Sophos Staff.

Thread Info
  • Locked Locked
  • Replies 6 replies
  • Subscribers 11 subscribers
  • Views 10193 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

RCA for Sophos Central Incident - late July/early August

Chris Patel

We wanted to share an RCA for the intermittent Central incident from July 31st to Aug 18th. Please look at the below KB posting

https://community.sophos.com/kb/en-us/127653

Thank you for your patience as we continue to make Sophos Central faster, simpler and more effective

As always, feedback from our customer and partner community is most welcome

Thanks

Chris Patel

Director - Sophos Central Platform Product Management



This thread was automatically locked due to age.
Parents

  •  Thank You For writing this.

    Here after is it possible to have a Health check Status from Sophos on all these elements?

     

    As,

    1. We will be spending lot of time internally to figure out if its our Network Infra Issue

    2. When we work with Support at very first the Individual agent too has no clue of the issue being at Sophos end Rather than customer premise.

Reply

  •  Thank You For writing this.

    Here after is it possible to have a Health check Status from Sophos on all these elements?

     

    As,

    1. We will be spending lot of time internally to figure out if its our Network Infra Issue

    2. When we work with Support at very first the Individual agent too has no clue of the issue being at Sophos end Rather than customer premise.

Children
Unfiltered HTML