Malware or potentially unwanted applications in quarantine Status

Question

In my organization, I have 13 computers that show with an alert (yellow !) in the Sophos Central, but when I look at the status and events, there aren't any issues. How can I clear these yellow (!) so I can get the statuses back correct for reporting. 
 
 I've attached an image of one of the thirteen workstations.

Roman Silber · Accepted Answer

Hi, 
 I opened a support ticket and it was confirmed that the events.db had to be deleted in order to clear up the warning. 
 I have created a simple script that must be executed on the client to clear this.

Hope it will help other people as well.

Haridoss Sreenivasan · Answer

Hi Jiri, 
 Tamper Protection has to be disabled before we try to disable any Sophos AV services.