I followed these steps to put Sophos on my gold image:
community.sophos.com/.../120560
I cloned some machines (one by one) and they worked fine, they got different Sophos ID, MachineID.
However, when I deploy that image to numbers of computers at the same time, all the computers get the same Sophos ID (displayed on Sophos Self Help), I call SID1, that caused I cannot find these computers on Sophos Center Console. However, I check the MachineID file, and they have different ID.
Again, with that Image, I deployed to 2 computers at the same time, and 2 these computers have the same SID2 (not SID1) but they still have different MachineID.
It seems that, if our clients first connect to Sophos Central at the same time, they will receive the same SophosID, this problem has never happened before.
This thread was automatically locked due to age.