Failed to install hmpa64: general error.

Sophos Central and client say Failed to install hmpa64: general error.

I have to this point...

Added user to SophosAdmnistrator (Local Users and groups)

Ran from cmd with elevated permissions "bcdedit.exe /set nointegritychecks on"

There are no BIOS settings to disable digitally signed drivers

This is on a Dell Optiplex 960with Windows 7 pro.

I can provide a zip of my logs if needed 3.3mb

Here are the Sophos HitmanPro Alert install Log

a 2016-11-02 21:51:34.669 [5992:3992] - Beginning install
a 2016-11-02 21:51:34.669 [5992:3992] - Running installation from C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64 to
a 2016-11-02 21:51:34.669 [5992:3992] - MachineState
a 2016-11-02 21:51:34.669 [5992:3992] - hmpaInstalled = 1
a 2016-11-02 21:51:34.669 [5992:3992] - hmpaRebootPending = 0
a 2016-11-02 21:51:34.669 [5992:3992] - AdapterInstalled = 1
a 2016-11-02 21:51:34.669 [5992:3992] - AdapterRebootPending = 0
a 2016-11-02 21:51:34.669 [5992:3992] - InstallerAction : UPGRADE
a 2016-11-02 21:51:34.669 [5992:3992] - ComponentListFactory create
a 2016-11-02 21:51:34.669 [5992:3992] - ComponentListFactory createUpgradeComponentList
a 2016-11-02 21:51:34.669 [5992:3992] - Installer - Execute
a 2016-11-02 21:51:34.669 [5992:3992] - InstallerComponentListRunner::Run
a 2016-11-02 21:51:34.669 [5992:3992] - InstallerComponentListRunner::Run - returnCode before: 0
a 2016-11-02 21:51:34.669 [5992:3992] - HMPAInstaller - upgrade
a 2016-11-02 21:51:34.669 [5992:3992] - Upgrade command line: "C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64\hmpalert.exe" /upgrade /quiet /noautoupdate
a 2016-11-02 21:51:38.708 [5992:3992] - Upgrade command_result: 0
a 2016-11-02 21:51:38.708 [5992:3992] - Upgrade exitCode: 4294967295 (FAILED)
a 2016-11-02 21:51:38.708 [5992:3992] - InstallerComponentListRunner::Run - returnCode after: 0
a 2016-11-02 21:51:38.708 [5992:3992] - InstallerComponentListRunner - Upgrade Failed
e 2016-11-02 21:51:38.708 [5992:3992] - Action failed

Please help, this is the second attempt to install with the same results

enjoy my logs...