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Where is the quarantine with the latest client?

Exactly as the subject :)  Latest client, I had a document which was ransomware so all I have is a "Sophos cleaned the document" entry in the console from where I tried to save it out of Outlook (specifically to see if Sophos would detect it).

I was expecting it to be in some kind of quarantine but there is nothing obvious in the new "thin" client interface even after putting in the admin creds.



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  • HI Paul , 

    The infected files are moved to C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED by default unless the directory is changed..  But if the file is cleaned that would mean that the files is blocked or removed from the system 

    Thanks and Regards

    Aditya Patel | Network and security engineer.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

Reply
  • HI Paul , 

    The infected files are moved to C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED by default unless the directory is changed..  But if the file is cleaned that would mean that the files is blocked or removed from the system 

    Thanks and Regards

    Aditya Patel | Network and security engineer.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

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