computer removed with tamper protection enabled mac

Hello Michael,

Yes, there is!

You can disable tamper protection by following the below steps:

                 - Open Terminal

                - sudo defaults write /Library/Preferences/com.sophos.sav TamperProtectionEnabled -bool false

                - Enter administrator password

                - Run the uninstaller

Let me know if that works for you.

Cheers!

Hi,

Does windows Sophos Cloud AV has this config file too? May I ask what it's equivalent? 

Regards,

Hi Leo, 

How to disable Tamper Protection - https://community.sophos.com/kb/en-us/119175 

If you have our traditional Tamper Protection, you could simply stop Sophos Antivirus and proceed with the uninstallation, but if you have Sophos Defense which is our new Tamper Protection, it gets tricky. If you delete the computer from Cloud and want to uninstall the software - 

Sophos Endpoint Defense: How to recover a tamper protected system - https://community.sophos.com/kb/en-us/124377

Thanks,

Vikas

SOPHOS

Hi Vikas,

I followed this intructions but the unninstaller keeps asking for tamper password. Endpoint is installed on a Mac Mini running OS X El Capitan.

There's another way to do it?

Thanks in advance!