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Sophos Cloud Add Policy

smullen

I am trying to add a policy to sophos cloud.  I go to 'Manage' > 'Policies'.  Above the list of policies where there should be a button to add a new policy there is no button.  I have tried from Firefox, Chrome, and IE 11 from a Windows 7 Pro desktop.  I need help with this as fast as possible.  My clients do not have on access scanning turned on any more and I need to add a new policy to apply it.  

-Scott

:49414


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    HI,

    I would suggest contacting Support for this one.

    If I right click on my "Add" button and choose Inspect Element (Chrome) I see the code:

    <div class="btn-group">
    <!-- ngIf: !!hasFeature('f_multi_policies') -->

    <button ng-if="!!hasFeature('f_multi_policies')" class="btn ng-scope" track-event="" track-label="Add" ng-click="addPolicy()">Add</button>
    </div>

    So I wonder if it's some licence issue you have, i.e. f_multi_policies feature is not enabled? 

    Regards,

    Jak

    :49426
Reply
  • 0

    HI,

    I would suggest contacting Support for this one.

    If I right click on my "Add" button and choose Inspect Element (Chrome) I see the code:

    <div class="btn-group">
    <!-- ngIf: !!hasFeature('f_multi_policies') -->

    <button ng-if="!!hasFeature('f_multi_policies')" class="btn ng-scope" track-event="" track-label="Add" ng-click="addPolicy()">Add</button>
    </div>

    So I wonder if it's some licence issue you have, i.e. f_multi_policies feature is not enabled? 

    Regards,

    Jak

    :49426
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