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Could not install these components: NTP32

Fahim Foysal

Was trying to uninstall Sophos and install Sophos again but then it was saying this.

Below is the screenshot.

Also attached the log file.

Thanks in advance. 

SophosCloudInstaller_20230215_012807.txt



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  • 0

    Thank you for reaching the community.

    Can you uninstall it using the Sophos Zap tool and re-install the package? There might be some components left that cause this installation to fail.

    If installation still fails, you may share the logs for NTP wihch can be found in your Temp folder. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
Reply
  • 0

    Thank you for reaching the community.

    Can you uninstall it using the Sophos Zap tool and re-install the package? There might be some components left that cause this installation to fail.

    If installation still fails, you may share the logs for NTP wihch can be found in your Temp folder. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
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