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Sophos disabled but still blocking files

jt86

I've whitelisted PSEXEC and I've disabled all the modules for Sophos Endpoint but PSEXEC is still being removed as its recognised as a PUA. I've created a policy to whitelist this app on Central but nothing is applying.

Anyone know how to get around this?



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    Hi jt86,

    Could you share a screenshot of the detection that was raised in Sophos Central, as well as the type of exclusion you've created to white-list this? 

    In some cases, rebooting your device after a detection has been raised may help. I'd suggest trying this, then disabling the scanning components to retry the download.

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  • 0

    Hi jt86,

    Could you share a screenshot of the detection that was raised in Sophos Central, as well as the type of exclusion you've created to white-list this? 

    In some cases, rebooting your device after a detection has been raised may help. I'd suggest trying this, then disabling the scanning components to retry the download.

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