This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Intercepxt X Endpoint - Clients get randomly auto isolated for some minutes

Hello everyone,

we use Intercept X Endpont for some years now without any issues.

Since 2-3 weeks some of our Clients get randomly auto-isolated.

The error is "one or more sophos services are missing or not running".

I cant find a pattern, some Clients dont get it at all, some get it nearly daily.

After ~2 minutes the auto isolation get automatically removed and the Clients runs fine.

As mentioned above, we never had any issues but suddenly these errors accure on random clients in our network.

Intercept X Endpoint on Windows machines - managed with Sophos Central

Any advice?



This thread was automatically locked due to age.
Parents
  • Hi ,

    Thank you for reaching out to the Community. This alert usually means that a component has failed to install or update. If you haven't already, kindly perform the troubleshooting steps mentioned in this article on the affected device, and let us know how it goes.

Reply
  • Hi ,

    Thank you for reaching out to the Community. This alert usually means that a component has failed to install or update. If you haven't already, kindly perform the troubleshooting steps mentioned in this article on the affected device, and let us know how it goes.

Children
No Data