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Instaltions fehler Download von WindowsCloudNextGen von Server http:∕∕dci.sophosupd.com∕update ist fehlgeschlagen.

Hallo

Wenn ich versuche auf einem Windwos 10 Rechner Sophos Intercept X Essentials zu instaliren bekomme ich immer den volgenden fehler (Download von WindowsCloudNextGen von Server http:∕∕dci.sophosupd.com∕update ist fehlgeschlagen). Die Meldung bekomme ich bei allen geräten und Servern.

Das steht unter den Punkt Lizensen drinnen. Sind gültig bis 01.01.2100

Gibt es ürgen welche Probleme in der URL?



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  • Hi There,

    Thank you for reaching us, With regards to the error 

    (Download from WindowsCloudNextGen from Server http:∕∕dci.sophosupd.com∕update is missing). 

    Most of the time this is related to licensing issues. Can you confirm if your license is not expired yet? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
Reply
  • Hi There,

    Thank you for reaching us, With regards to the error 

    (Download from WindowsCloudNextGen from Server http:∕∕dci.sophosupd.com∕update is missing). 

    Most of the time this is related to licensing issues. Can you confirm if your license is not expired yet? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
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