Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New MacOS support in a timely manner.

Hi, My renewal is coming up and we have had a lot of issues with slow response to MacOS issues. There are developer relationships that grant developers early access to new OSs from Apple so that issues can be discovered and remediated to align with the release of updates. Is this not used? Having to muck with EAP reactionary attempts to make things work is not a reasonable way for us to support our users. Is Sophos committed to getting better at this? What assurances can we get that maintaining your products in our production environments will not be as painful as they have been going forward? 



This thread was automatically locked due to age.
Parents Reply
  • Thank you for reaching out, and I apologize for the inconvenience being caused regarding the DLP issue you've mentioned. Do you have any support case ID raised for it? If so? Kindly share it with me by directly dropping me a DM.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
Children
No Data