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Blocking Smartphone which used as USB storage

Hi,

i want to block (by default) all removable storage devices. If i block the categories "Secure removable storage" and "Removable Storage" it blocks USB Sticks and HD, but not Smartphone storages. if is just plugin my Samsung Smartphone, i have full access.

If i block additional MTP/PTP the Smartphone is also blocked, BUT also Webcams, Printers and so on. We have thousands of PCs, so we would have to define thousands of exceptions - this makes no sense.

So it would be a helpful feature to block USB Smartphone storages with a separate category.

Or is there another solution to manage this ?

Thx HK



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  • Hi, 

    Allow us to have a quick check on this and get back to you.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
  • Hi, 

    Further checking, the only way to disable Removable storage device on phones was to disable the options for MTP/PTP however since you have some webcam in your environment. The suggestion here is to create a separate policy for those systems that don't have a webcam to them. And yes I agree with you that defining those devices for an exception is not possible here. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
Reply
  • Hi, 

    Further checking, the only way to disable Removable storage device on phones was to disable the options for MTP/PTP however since you have some webcam in your environment. The suggestion here is to create a separate policy for those systems that don't have a webcam to them. And yes I agree with you that defining those devices for an exception is not possible here. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
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