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Discussions Delay time occurs when logging in to chrome

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Delay time occurs when logging in to chrome

TAEYUNLEE over 4 years ago

It takes a lot of time to log in to chrome, so you can log in. Isn't that the case for others?
The chrome version is 89.0.4389.114

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0 GlennSen over 4 years ago

Hi TAEYUNLEE,

As of now, we haven’t received any reported issue related to this slow login time on chrome, Can you try to login using different browsers and check if the issue was still the same or not?

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer | Global Community and Digital Customer Support

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0 GlennSen over 4 years ago

Hi TAEYUNLEE,

As of now, we haven’t received any reported issue related to this slow login time on chrome, Can you try to login using different browsers and check if the issue was still the same or not?

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer | Global Community and Digital Customer Support

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0 TAEYUNLEE over 4 years ago in reply to GlennSen
Other browsers can log in right away normally.
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0 RichardP over 4 years ago in reply to TAEYUNLEE

to clarify, are you saying that it takes a long time to log into Sophos Central through Chrome? Or that logging into Chrome's gmail/account takes a long time if Sophos Endpoint is installed?

RichardP

Program Manager, Support Readiness | CISSP | Sophos Technical Support
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