Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 11 subscribers
  • Views 1754 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

macOS 11 System Updates

rfrutiger

I have found on macOS 11 if I have Sophos Endpoint installed I am unable to install System Updates. I have tested this on macOS 11.2 and 11.2.1, as soon as I uninstall Sophos and remove my Sophos Web Network Extension profile I am then able to download and install updates from Apple. I am wondering if anyone else is seeing this right now? 



This thread was automatically locked due to age.
Parents
  • 0

    Hi, 

    We're you still be able to re-create the issue? If so? Can you recreate the issue and collect SDU logs then Log a case through our support portal and share the SDU logs in order for us to further validate the issue. Once the case has been created Please DM me for the case ID.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
Reply
  • 0

    Hi, 

    We're you still be able to re-create the issue? If so? Can you recreate the issue and collect SDU logs then Log a case through our support portal and share the SDU logs in order for us to further validate the issue. Once the case has been created Please DM me for the case ID.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
Children
No Data
Unfiltered HTML