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sophosfilescanner.exe high cpu usage

Jelle over 4 years ago

After reboot I see high cpu usage of Sophos File Scanner. It runs between 60 ad 80 percent since about 2 hours.

Currently installed version:

Running Windows 10 Pro 20H2

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0 Shweta over 4 years ago

Hi Jelle

On how many machines you are seeing this issue? We will need an in-depth investigation with the help of Procmon logs.
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0 Jelle over 4 years ago in reply to Shweta

Sophos File Scanner sometimes still raises up to 25% cpu usage but then falls back to 0%.

I would guess that temporary cpu usage is still higher than before, I can hear it from my notebook cpu fan. But at least it is temporary and seems to be limited to around 25%.
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0 Jelle over 4 years ago in reply to Shweta

Sophos File Scanner sometimes still raises up to 25% cpu usage but then falls back to 0%.

I would guess that temporary cpu usage is still higher than before, I can hear it from my notebook cpu fan. But at least it is temporary and seems to be limited to around 25%.
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