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infected shadow copy on domain controller

I have sophos endpoint protection with intercept X and I got an email that I got an infected pagefile.sys in volume shadow copy 4 and 5 (might be another one I forgot)

Path: \\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy5\pagefile.sys

What was detected: Troj/Badsrc-M

User associated with device: n/a

How severe it is: High

What Sophos has done so far: We attempted to clean up (unless the threat is on a Linux computer).

What you need to do: In the Sophos Central Admin console, go to the Alerts page and find the threat alert. Click on the threat name to see details and cleanup advice on the Sophos website. Then go to the affected computer and clean up the threat manually.

Path: \\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\pagefile.sys

What was detected: Troj/Badsrc-M

User associated with device: n/a

How severe it is: High

What Sophos has done so far: We attempted to clean up (unless the threat is on a Linux computer).

What you need to do: In the Sophos Central Admin console, go to the Alerts page and find the threat alert. Click on the threat name to see details and cleanup advice on the Sophos website. Then go to the affected computer and clean up the threat manually.

I checked rightclick c:\ configure shadow copies however they are disabled

Also on the internet I found a command to delete them however it didnt't find anything

Also tried clearing page file at shutdown 

Any ideas ?



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Top Replies

  • Hi Sophos User3521

    After making the changes under the registry, did you reboot the machine and also acknowledge the alert from the dashboard? Once done, could you please run a full system scan and see if it still shows you the error? 

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