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Sophos and Big Sur Upgrade?

I just upgraded from Catalina to Big Sur (11.0.1) and Sophos gives me an error message : "You need to change your 'Siecurity & Privacy' settings." When I do that, does not register the change and I am caught in a loop. Is Sophos not compatible with Big Sur or are these messages wrong? Help would be appreciated.

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FormerMember over 5 years ago in reply to Bryant Ly +1 verified

Hi Bryant Ly,

Did you configure the Default L2TP policy on the XG firewall with the L2TP connection? If yes, please clone it, and remove the SHA2 with 96-bit truncation and update the cloned L2TP policy as per the following screenshot, let us know if that resolves your issue. If it does not, we would need to check the strongswan logs in debugging on XG.

Thanks,
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0 emmosophos over 5 years ago

Hello Geoff,

Thank you for contacting the Sophos Community!

What is the Sophos Product you are using?

If it is Sophos Endpoint, then it is not supported on Big Sur for now, you can take a look at this KB

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Geoff Browning over 5 years ago in reply to emmosophos

I think it is probably Endpoint but not sure. How can I determine that for sure? It won't even start up but prompts me to begin an install that fails.

I would not have upgraded to Big Sur if I had known about this incompatibility. :-(
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0 Geoff Browning over 5 years ago in reply to Geoff Browning

And one other thing, do I have to deinstall Sophos to get it to stop prompting me to fix it?
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0 rfcat_vk over 5 years ago in reply to Geoff Browning

Hi,

if you do a restart and wait a little I suspect it will download an update, my sophos home premium did and stopped with the issue.

Ian

XG115W - v19.5.1 mr-1 - Home

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0 rfcat_vk over 5 years ago in reply to Geoff Browning

Hi,

if you do a restart and wait a little I suspect it will download an update, my sophos home premium did and stopped with the issue.

Ian

XG115W - v19.5.1 mr-1 - Home

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Sophos and Big Sur Upgrade?

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