Hi there, I have this customer that has 2 offices in 2 countries, each is buying and managing its Central InterceptX licences seperately. The customer want to upgrade to Intercept X Advanced with EDR for both offices, and also bring them all under the same dashboard while allowing each office to define its own policies.
We have recommended to turn their main office into a Enterprise Dashboard account and then add the 2nd office as a sub-estate, then get Master licenses to be sahred by both offices, as per the documentation available on the Support portal.
Problem is the Support and FAQ only show how to create a new sub-estate, but not how to turn an existing Central account into a sub-estate of another Central Enterprise account.
Can you confirm that it is possible ? that the 2nd office people will not have to start again from scratch with a new Central Admin portal and they can turn their existing account into a sub-estate of the 1st Office ?
also need to confirm for the Master licences: Can our customer buy all his licenses from one place then share it with the sub-estates? the idea is to instead of buying seperate small license packs (50 here an there), the customer would just like buy 500 licenses at once, thus benefiting from better discounts, and then share the licenses with its sub-estates.
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