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Removable media blocked by policy but bit-locker is enabled?

Hi, 

is there an option to block all removable media unless the data is encrypted. for example filevault or bitlocker.? 

currently testing the policy, Removable storage -> set to block.

all removable media is blocked: this is ok so far

The USB media with bitlocker activated is blocked. --> would like to allow these devices.

The hardware encrypted USB media is allowed as policy ok as -> Secure removable storage. is set to allowed. 

we have sophos Intercept X Advanced with EDR

thanks in advance 

jimmy 



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  • Hi

    Could you please check under device control logs if you find any specific warning/error C:\ProgramData\Sophos\Sophos Device Control\logs?

    Shweta

    Community Support Engineer | Sophos Technical Support
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  • iron key is enable due it is encrypted hardware removable media, toshiba is blocked as it is not encrypted 

    ASMT is also blocked but was enabled by bitlocker to go

    see below log,

    20201102 065210 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201102 065307 Controlled device type 'WiFi' detected: deviceId=PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&1&A3
    20201102 073651 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-D0BF9CA69744/1C852A4D-B800-1F08-ABCD-D0BF9CA69744/SCANSERVICE
    20201102 080110 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:4E27D817-0162-D5F4-A06E-06C5AFE59908/4E27D817-0162-D5F4-A06E-06C5AFE59908/SCANSERVICE
    20201102 150648 Controlled device type 'MTP/PTP' detected: deviceId=USB\VID_05AC&PID_12A8&MI_00\6&11512E90&1&0000
    20201103 080615 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:4E27D817-0162-D5F4-A06E-06C5AFE59908/4E27D817-0162-D5F4-A06E-06C5AFE59908/SCANSERVICE
    20201103 095628 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201103 095909 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201103 095918 Device control failed to disable device: deviceId=SCSI\CDROM&VEN_MSFT&PROD_VIRTUAL_DVD-ROM\2&1F4ADFFE&0&000001, errorCode=-5.

    20201103 095918 Device control failed to disable device: deviceId=USBSTOR\CDROM&VEN_KINGSTON&PROD_IRONKEY_D300&REV_PMAP\000FFEC6978BB25100005065&1, errorCode=-5.

    20201103 095918 Device control failed to disable device: deviceId=USBSTOR\CDROM&VEN_REALTEK&PROD_USB_CD-ROM&REV_2.00\001000001&0, errorCode=-5.

    20201103 095918 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 095918 Use of controlled device type 'Removable drives' disabled: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0, status=present.
    20201103 100012 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 100012 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 101332 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 101332 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 101356 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 101356 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 105054 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 105054 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 105107 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 105107 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 105131 Device control failed to enable device: deviceId=SCSI\CDROM&VEN_MSFT&PROD_VIRTUAL_DVD-ROM\2&1F4ADFFE&0&000001, errorCode=-5.
    20201103 105131 Use of controlled device type 'Removable drives' enabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 105131 Device control failed to enable device: deviceId=USBSTOR\CDROM&VEN_KINGSTON&PROD_IRONKEY_D300&REV_PMAP\000FFEC6978BB25100005065&1, errorCode=-5.
    20201103 105132 Device control failed to enable device: deviceId=USBSTOR\CDROM&VEN_REALTEK&PROD_USB_CD-ROM&REV_2.00\001000001&0, errorCode=-5.
    20201103 105135 Use of controlled device type 'Removable drives' enabled: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0, status=present.
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\DEV_409C28ED1BB0\7&33EF6188&0&BLUETOOTHDEVICE_409C28ED1BB0
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\DEV_CC988B6407FF\7&33EF6188&0&BLUETOOTHDEVICE_CC988B6407FF
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{00001000-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110A-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110C-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110C-0000-1000-8000-00805F9B34FB}_VID&0002054C_PID&0CD3\7&33EF6188&0&CC988B6407FF_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_VID&0002054C_PID&0CD3\7&33EF6188&0&CC988B6407FF_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{00001116-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000112F-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001800-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0001
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001800-0000-1000-8000-00805F9B34FB}_CC988B6407FF\8&16B8E56B&0&0005
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001801-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0006
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001801-0000-1000-8000-00805F9B34FB}_CC988B6407FF\8&16B8E56B&0&0001
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001805-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0018
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{0000180A-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&001E
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{0000180F-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0014
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{0000FE03-0000-1000-8000-00805F9B34FB}_CC988B6407FF\8&16B8E56B&0&002C
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{5B833E05-6BC7-4802-8E9A-723CECA4BD8F}_CC988B6407FF\8&16B8E56B&0&0032
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{5B833E06-6BC7-4802-8E9A-723CECA4BD8F}_CC988B6407FF\8&16B8E56B&0&003A
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{69A7F243-E52F-4443-A7F9-CB4D053C74D6}_CC988B6407FF\8&16B8E56B&0&000A
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{7905F431-B5CE-4E99-A40F-4B1E122D00D0}_409C28ED1BB0\8&2C8BEF37&0&0023
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{89D3502B-0F36-433A-8EF4-C502AD55F8DC}_409C28ED1BB0\8&2C8BEF37&0&002D
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{91C10D9C-AAEF-42BD-B6D6-8A648C19213D}_CC988B6407FF\8&16B8E56B&0&001F
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{9FA480E0-4967-4542-9390-D343DC5D04AE}_409C28ED1BB0\8&2C8BEF37&0&000F
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{D0611E78-BBB4-4591-A5F8-487910AE4366}_409C28ED1BB0\8&2C8BEF37&0&000A
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{FE59BFA8-7FE3-4A05-9D94-99FADC69FAFF}_CC988B6407FF\8&16B8E56B&0&0012
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLE\DEV_409C28ED1BB0\7&1EFDF60&0&409C28ED1BB0
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=BTHLE\DEV_CC988B6407FF\7&1EFDF60&0&CC988B6407FF
    20201103 105139 Controlled device type 'Removable drives' detected: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000
    20201103 105139 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:4E27D817-0162-D5F4-A06E-06C5AFE59908/4E27D817-0162-D5F4-A06E-06C5AFE59908/SCANSERVICE
    20201103 105139 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201103 105139 Controlled device type 'Bluetooth' detected: deviceId=USB\VID_8087&PID_0AAA\5&425C9BB&0&14
    20201103 111111 Controlled device type 'Removable drives' detected: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000
    20201103 111246 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201103 111317 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201103 111331 Device control failed to disable device: deviceId=SCSI\CDROM&VEN_MSFT&PROD_VIRTUAL_DVD-ROM\2&1F4ADFFE&0&000001, errorCode=-5.

    20201103 111331 Device control failed to disable device: deviceId=USBSTOR\CDROM&VEN_KINGSTON&PROD_IRONKEY_D300&REV_PMAP\000FFEC6978BB25100005065&1, errorCode=-5.

    20201103 111331 Device control failed to disable device: deviceId=USBSTOR\CDROM&VEN_REALTEK&PROD_USB_CD-ROM&REV_2.00\001000001&0, errorCode=-5.

    20201103 111337 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 111337 Use of controlled device type 'Removable drives' disabled: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0, status=present.
    20201103 111401 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 111401 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 112229 Use of controlled device type 'Secure Removable Storage' enabled: deviceId=USBSTOR\CDROM&VEN_KINGSTON&PROD_IRONKEY_D300&REV_PMAP\000FFEC6978BB25100005065&1, status=present.
    20201103 112411 Use of controlled device type 'Removable drives' has been disabled by the administrator.
    20201103 112411 Use of controlled device type 'Removable drives' disabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 112433 Device control failed to disable device: deviceId=USBSTOR\CDROM&VEN_KINGSTON&PROD_IRONKEY_D300&REV_PMAP\000FFEC6978BB25100005065&1, errorCode=-5.

    20201103 133127 Device control failed to enable device: deviceId=SCSI\CDROM&VEN_MSFT&PROD_VIRTUAL_DVD-ROM\2&1F4ADFFE&0&000001, errorCode=-5.
    20201103 133127 Use of controlled device type 'Removable drives' enabled: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000, status=present.
    20201103 133127 Device control failed to enable device: deviceId=USBSTOR\CDROM&VEN_KINGSTON&PROD_IRONKEY_D300&REV_PMAP\000FFEC6978BB25100005065&1, errorCode=-5.
    20201103 133128 Device control failed to enable device: deviceId=USBSTOR\CDROM&VEN_REALTEK&PROD_USB_CD-ROM&REV_2.00\001000001&0, errorCode=-5.
    20201103 133131 Use of controlled device type 'Removable drives' enabled: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0, status=present.
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\DEV_409C28ED1BB0\7&33EF6188&0&BLUETOOTHDEVICE_409C28ED1BB0
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\DEV_CC988B6407FF\7&33EF6188&0&BLUETOOTHDEVICE_CC988B6407FF
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{00001000-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110A-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110C-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110C-0000-1000-8000-00805F9B34FB}_VID&0002054C_PID&0CD3\7&33EF6188&0&CC988B6407FF_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_VID&0002054C_PID&0CD3\7&33EF6188&0&CC988B6407FF_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{00001116-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHENUM\{0000112F-0000-1000-8000-00805F9B34FB}_VID&0001004C_PID&710E\7&33EF6188&0&409C28ED1BB0_C00000000
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001800-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0001
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001800-0000-1000-8000-00805F9B34FB}_CC988B6407FF\8&16B8E56B&0&0005
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001801-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0006
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001801-0000-1000-8000-00805F9B34FB}_CC988B6407FF\8&16B8E56B&0&0001
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{00001805-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0018
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{0000180A-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&001E
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{0000180F-0000-1000-8000-00805F9B34FB}_409C28ED1BB0\8&2C8BEF37&0&0014
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{0000FE03-0000-1000-8000-00805F9B34FB}_CC988B6407FF\8&16B8E56B&0&002C
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{5B833E05-6BC7-4802-8E9A-723CECA4BD8F}_CC988B6407FF\8&16B8E56B&0&0032
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{5B833E06-6BC7-4802-8E9A-723CECA4BD8F}_CC988B6407FF\8&16B8E56B&0&003A
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{69A7F243-E52F-4443-A7F9-CB4D053C74D6}_CC988B6407FF\8&16B8E56B&0&000A
    20201103 133137 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{7905F431-B5CE-4E99-A40F-4B1E122D00D0}_409C28ED1BB0\8&2C8BEF37&0&0023
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{89D3502B-0F36-433A-8EF4-C502AD55F8DC}_409C28ED1BB0\8&2C8BEF37&0&002D
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{91C10D9C-AAEF-42BD-B6D6-8A648C19213D}_CC988B6407FF\8&16B8E56B&0&001F
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{9FA480E0-4967-4542-9390-D343DC5D04AE}_409C28ED1BB0\8&2C8BEF37&0&000F
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{D0611E78-BBB4-4591-A5F8-487910AE4366}_409C28ED1BB0\8&2C8BEF37&0&000A
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLEDEVICE\{FE59BFA8-7FE3-4A05-9D94-99FADC69FAFF}_CC988B6407FF\8&16B8E56B&0&0012
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLE\DEV_409C28ED1BB0\7&1EFDF60&0&409C28ED1BB0
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=BTHLE\DEV_CC988B6407FF\7&1EFDF60&0&CC988B6407FF
    20201103 133138 Controlled device type 'Removable drives' detected: deviceId=SCSI\DISK&VEN_ASMT&PROD_2135\000000
    20201103 133138 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-D0BF9CA69744/1C852A4D-B800-1F08-ABCD-D0BF9CA69744/SCANSERVICE
    20201103 133138 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:4E27D817-0162-D5F4-A06E-06C5AFE59908/4E27D817-0162-D5F4-A06E-06C5AFE59908/SCANSERVICE
    20201103 133138 Controlled device type 'Removable drives' detected: deviceId=USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20191007025418F&0
    20201103 133138 Controlled device type 'Bluetooth' detected: deviceId=USB\VID_8087&PID_0AAA\5&425C9BB&0&14
    20201104 064511 Controlled device type 'WiFi' detected: deviceId=PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&1&A3
    20201104 093114 Controlled device type 'WiFi' detected: deviceId=PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&1&A3
    20201104 093231 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:4E27D817-0162-D5F4-A06E-06C5AFE59908/4E27D817-0162-D5F4-A06E-06C5AFE59908/SCANSERVICE
    20201104 093909 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-288023CEA85E/1C852A4D-B800-1F08-ABCD-288023CEA85E/SCANSERVICE
    20201104 142749 Controlled device type 'MTP/PTP' detected: deviceId=SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-288023CEA85E/1C852A4D-B800-1F08-ABCD-288023CEA85E/SCANSERVICE

  • Hi

    The USB devices with BitLocker encryption are detected under "Removable devices", you can allow from the central dashboard with the Device ID from the peripheral control policy. 

    Shweta

    Community Support Engineer | Sophos Technical Support
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  • This indeed will work. but with this you have no control over the encryption being enabled / disabled,
    but you allow the "bitlocker to go" USB drive to connect as exception.

    this was my last resort, for some drives. as used by our organisation. 

  • we don't have a policy to filter on the encryptions state of an attached drive. It would have to be a Feature Request to have it considered to be added into the product.

    RichardP

    Program Manager, Support Readiness | CISSP | Sophos Technical Support
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