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Good Afternoon,
We have some software that includes the above plugin and it's used to play recordings.
This has been working fine but now doesn't, we are wondering if a recent Sophos update would trigger this?
Kind regards, Dan
Hi Dan Petford
Is it showing any specific error or it just stops recording? What is the version of Sophos installed?
Shweta
No errors, just doesn't play, version
Hi Dan Petford
If it is blocked by Sophos central policy like application control you would receive a notification for the same. Could you please check under application event logs and check for the specific warning/error if you find it?
Shweta
How do I check as all 
I have is the attached?
Hi Dan Petford
"Application system was blocked by an endpoint firewall" These alerts are part of our Windows Firewall monitoring policy. These alerts are sent by the endpoint to Sophos Central because the endpoint software monitors Windows Firewall activity.
It does this to keep you informed about potential threats in your environment. That said, the extent of Sophos' involvement is monitoring and, if configured in the Sophos Windows Firewall policy, applying the appropriate Windows Firewall profile (Public, Private, or Domain) to the endpoint.
These settings are typically configured on the endpoint or via GPO in most environments.
Could you please check the status of the windows firewall policy on the endpoint?
Shweta
Hi Dan Petford
"Application system was blocked by an endpoint firewall" These alerts are part of our Windows Firewall monitoring policy. These alerts are sent by the endpoint to Sophos Central because the endpoint software monitors Windows Firewall activity.
It does this to keep you informed about potential threats in your environment. That said, the extent of Sophos' involvement is monitoring and, if configured in the Sophos Windows Firewall policy, applying the appropriate Windows Firewall profile (Public, Private, or Domain) to the endpoint.
These settings are typically configured on the endpoint or via GPO in most environments.
Could you please check the status of the windows firewall policy on the endpoint?
Shweta
Hi Dan Petford
Yes, Sophos is simply reporting it. It just reads the logs from Windows built-in firewall that you manage through your Group policy and uploads them to Central.
Shweta
