Good morning everyone
I have a windows 7 workstation that does not install the Sophos Antivirus component.
In the end it gives error 1603
Tamper protection is disabled by default on the console.
I share the final lines of the component installation error.
MSI (s) (30:EC) [10:09:18:865]: Producto: Sophos Anti-Virus -- Falló el proceso de instalación.
MSI (s) (30:EC) [10:09:18:865]: Windows Installer instaló el producto. Nombre del producto: Sophos Anti-Virus. Versión del producto: 10.8.7.1000. Idioma del producto: 1033. Fabricante: Sophos Limited. Resultado de la instalación: 1603.
MSI (s) (30:EC) [10:09:18:880]: Deferring clean up of packages/files, if any exist
MSI (s) (30:EC) [10:09:18:880]: MainEngineThread is returning 1603
MSI (s) (30:60) [10:09:18:880]: No System Restore sequence number for this installation.
=== Fin del registro: 02/10/2020 10:09:18 ===
MSI (s) (30:60) [10:09:18:880]: User policy value 'DisableRollback' is 0
MSI (s) (30:60) [10:09:18:880]: Machine policy value 'DisableRollback' is 0
MSI (s) (30:60) [10:09:18:880]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:60) [10:09:18:880]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:60) [10:09:18:880]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:60) [10:09:18:880]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (30:60) [10:09:18:880]: Restoring environment variables
MSI (s) (30:60) [10:09:18:880]: Destroying RemoteAPI object.
MSI (s) (30:74) [10:09:18:880]: Custom Action Manager thread ending.
MSI (c) (60:A8) [10:09:18:880]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (60:A8) [10:09:18:880]: MainEngineThread is returning 1603
=== Verbose logging stopped: 02/10/2020 10:09:18 ===
2020-10-02 10:09:18 ERROR: Installation failed
2020-10-02 10:09:18 ERROR: SetupPlugin: Unable to get buffer size for Application registry key Path value.
2020-10-02 10:09:18 ERROR: Failed to get current install location to register with tamper protection. Error 0x80070002
2020-10-02 10:09:18 ERROR: Failed to update the major update counters (The result of the last run has not been set)
This thread was automatically locked due to age.
