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[Sophos Advisory]Sophos Central Dashboard/ Enterprise Dashboard - Some customers reporting they are not receiving email alerts , since September 22nd, 2020

Shweta

Hi Community, 

Some customers reporting they are not receiving email alerts, since September 22nd, 2020. Alerts for Detection's and Policy non- compliance, does not trigger an Email Alert. The development Team is actively working on this at this time. Please check the below article for further updates: 



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  • FormerMember
    FormerMember +1 verified

    Hi Community!

    [Update] - Resolved as of 10pm EDT Sep 24 

    • All backlogged alert queues have been processed and alerts are sending as normal now.

    Thanks,

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