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Installation schlägt fehl Hilfe !

dazor over 4 years ago

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0 Yashraj S over 4 years ago

Hi dazor

Can you please post the error message in English so that I can better assist you?

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 dazor over 4 years ago in reply to Yashraj S

The customer token command line parameter is invalid
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0 Yashraj S over 4 years ago in reply to dazor

Hi dazor

It seems like you are running the installer with Installer command line parameter. Can you please confirm if that is the case? If so, use the command line options listed in this KBA: https://community.sophos.com/kb/en-us/127045 as needed.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 dazor over 4 years ago in reply to Yashraj S

Hi Yashraj,

unfortunately I am not using the Installer command line parameter. I downloaded the installer normally and I am trying to install it normally, using the Graphical User Interface.
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+1 Shweta over 4 years ago in reply to dazor

Hi dazor

This error is generally seen, when our installer cant gather proper user info (the user you are logged in with when installing).

Are you logged in to a domain-joined machine with a local user? If so, please make sure you are installing with an AD user.

Shweta

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+1 Shweta over 4 years ago in reply to dazor

Hi dazor

This error is generally seen, when our installer cant gather proper user info (the user you are logged in with when installing).

Are you logged in to a domain-joined machine with a local user? If so, please make sure you are installing with an AD user.

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

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Installation schlägt fehl Hilfe !

The customer token command line parameter is invalid