Problems blocking google pages like translate.google.com

Hello Reyes Contreras 

Please go through this post to ensure that you are properly setting the site to be blocked.

The post says to allow, but you can change the behavior of the Website Tag to be blocked instead of allowed.

Hi,

I watched the video an check taht I have te correct configuration policy, As I mentioned, the policy is assigned but the user continues to navigate to those labels that are marked as blocked

Hello Reyes Contreras 

Please send a screenshot of the Website Management entry you have for translate.google.com. Thanks!

It is

Hello Reyes Contreras 

Please remove the Category Override (select "Select a category" instead of having an actual category) so that Category only has grayed out "Category Override Disabled" for any websites you have assigned a Tag to. You only need to use Tags, and not Category Override.

Hi Reyes Contreras 

In addition to Dianney's suggested steps. please check out this video, which will help you to allow websites through web control policy. 

Ya revsé el video, el problema no es con la etiqueta o que no esté correctamente señalado el bloqueo de la etiqueta, el problema es simple, no esta bloqueando páginas relaionadas con google (Youtube, Translate,Gdrive)

Hi, I already removed the category override, I just pointed to a new category and it still doesn't lock.

Hi Reyes Contreras 

Please send us a screenshot of what you have in Website Management. Thanks!

It is

Hi Reyes Contreras 

Thank you for the screenshot, could you please update on the endpoint once and then check under Sophos Endpoint> About>Open Self help tool> policy> Sophos web control policy, and verify the time and date of the policy applied, just to confirm that it has received the policy. 

This is

I can see that the problem is not the Policy Update, since if I add another tag (example tequileras), those pages if blocked or allowed according to configure the permission of the tag in the policy.

This is

I can see that the problem is not the Policy Update, since if I add another tag (example tequileras), those pages if blocked or allowed according to configure the permission of the tag in the policy.

Hi Reyes Contreras 

Try clearing the cache on the browser.