Problems blocking google pages like translate.google.com

Hello Reyes Contreras 

Please go through this post to ensure that you are properly setting the site to be blocked.

The post says to allow, but you can change the behavior of the Website Tag to be blocked instead of allowed.

Hi,

I watched the video an check taht I have te correct configuration policy, As I mentioned, the policy is assigned but the user continues to navigate to those labels that are marked as blocked

Hello Reyes Contreras 

Thank you. Has the endpoint picked up the updates you have done? Ensure that you Save the changes to the Web Control policy, and also allow some time for the Endpoint to pick up the updates. You can also force an update on the endpoint by opening Sophos from the Systray icon > About > Update Now.

Hello Reyes Contreras 

Thank you. Has the endpoint picked up the updates you have done? Ensure that you Save the changes to the Web Control policy, and also allow some time for the Endpoint to pick up the updates. You can also force an update on the endpoint by opening Sophos from the Systray icon > About > Update Now.

I have already done the manual update from the agent on the computer and it registers a successful update, it is not an update issue since if I block other pages if it makes the locks to this new tags.

Reviewing in Sophos Community, I saw a post "Web Control does not block drive.google.com" and ran the process indicated by Jak  https://community.sophos.com/products/sophos-central/f/general/104173/web-control-does-not-block-drive-google-com

Hello Reyes Contreras 

Please send a screenshot of the Website Management entry you have for translate.google.com. Thanks!

It is

Hello Reyes Contreras 

Please remove the Category Override (select "Select a category" instead of having an actual category) so that Category only has grayed out "Category Override Disabled" for any websites you have assigned a Tag to. You only need to use Tags, and not Category Override.

Hi Reyes Contreras 

In addition to Dianney's suggested steps. please check out this video, which will help you to allow websites through web control policy. 

Ya revsé el video, el problema no es con la etiqueta o que no esté correctamente señalado el bloqueo de la etiqueta, el problema es simple, no esta bloqueando páginas relaionadas con google (Youtube, Translate,Gdrive)

Hi, I already removed the category override, I just pointed to a new category and it still doesn't lock.

Hi Reyes Contreras 

Please send us a screenshot of what you have in Website Management. Thanks!

It is

Hi Reyes Contreras 

Thank you for the screenshot, could you please update on the endpoint once and then check under Sophos Endpoint> About>Open Self help tool> policy> Sophos web control policy, and verify the time and date of the policy applied, just to confirm that it has received the policy.