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Sophos blank sign in screen - blank Central Self service portal.

chickooooo

Hi all,

I am a small Business owner so a forced head of IT, so please be patient with me and simplify the advice if you can. Thanks.

In short I am having difficulty getting logged in to the Sophos central portal.

I use Chrome. The shortcut that I have always used successfully is pointed at https://central.sophos.com/manage/login This loads a page with the blue S logo on the tab but the page is completely blank.

I tried googling a link and followed this https://central.sophos.com/manage/self-service which did get me to a sign in screen. Signed in OK but it brings up a blank portal screen.  as shown below.

Any help is appreciated.

Thanks,

Paul.



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  • 0

    What are the security settings you have in your Chrome browser? Have you disabled popups and javascripts and things like that?

    To check, in Chrome click on the three vertical dots in the upper right just below the close Window X and select Settings.

    This will open a new tab. In this tab click on the Privacy and Security option on the left then click on Site Settings. Take a look through here to see what is blocked.

    RichardP

    Program Manager, Support Readiness | CISSP | Sophos Technical Support
    Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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  • 0

    What are the security settings you have in your Chrome browser? Have you disabled popups and javascripts and things like that?

    To check, in Chrome click on the three vertical dots in the upper right just below the close Window X and select Settings.

    This will open a new tab. In this tab click on the Privacy and Security option on the left then click on Site Settings. Take a look through here to see what is blocked.

    RichardP

    Program Manager, Support Readiness | CISSP | Sophos Technical Support
    Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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