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[Sophos Notification] Advisory: Central Partner Dashboard: Bad Request error when trying to access through Sophos ID or Partner Portal

Hi Community,

Impact

When trying to launch Central Partner Dashboard via Partner Portal or via Sophos ID:

"Bad Request" - "The request could not be understood by the server." is shown.

https://3.id.sophos.com/token_proxy

Next update

This article will be updated when information becomes available

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0 FloSupport over 5 years ago

Feb 22nd 4:30 pm EDT: Sophos Engineering Team is actively working on a resolution for this issue to restore access to Partner Portal and Sophos ID.

Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 FloSupport over 5 years ago in reply to FloSupport

[Update] This issue has been resolved as of Feb 22nd, 7:15 PM EDT. Apologies for any inconveniences caused.

Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the 'Verify Answer' button.

The Award-winning Home of Sophos Support Videos! - Visit Sophos Techvids
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