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[Sophos Notification] Advisory: Sophos Central - Trials unable to be created

Hi All,

Sophos is aware of an issue that prevented new trials from being created successfully on September 23rd between 08:00 to 19:47 (UTC).

As of 19:47 UTC The trial/customer creation issue has been resolved. However, depending on how the Trial or Customer was created, further action may be required:

Sophos.com trials will have the initial email sent out, and customers can continue the setup of the Central Trial as normal. No additional action is required
Partners who attempted to create a Customer trial (Term or Flex) during this time will need to set up the customer account using the Create Account wizard one more time.

More info: https://community.sophos.com/kb/en-us/134663

Regards,

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