Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos thin client installer for MSP's (Failing to install, illegal product error)

Hey folks,

Trying to install sophos central endpoint/intercept x via command line script, and I keep coming across the product string containing illegal characters.

Doesn't matter if I do it by startup batch script or manual command line the same error appears. Trying to not run the manual installation because it's just not feasible for the bigger deployments.

Command used is:

SophosSetup.exe --customertoken="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" --epinstallerserver="xxxxxxxxxxxxxxxxxxxxxxxx.hmr.sophos.com" --products="antivirus;intercept" --quiet

 

Anyone have any ideas?

Ta

Ian

 

Started C:\Windows\TEMP\sfl-57a51510\Setup.exe
2019-08-19T13:43:50.3733825Z INFO : Stage 1 command-line options:
2019-08-19T13:43:50.3733825Z INFO : ---
2019-08-19T13:43:50.3743826Z INFO : Quiet mode on: 1
2019-08-19T13:43:50.3743826Z INFO : Automatic Proxy detection disabled: 0
2019-08-19T13:43:50.3743826Z INFO : No feedback mode on: 0
2019-08-19T13:43:50.3753827Z INFO : Dump feedback enabled: 0
2019-08-19T13:43:50.3753827Z INFO : Bypass competitor removal: 0
2019-08-19T13:43:50.3753827Z INFO : Using CRT catalog file path: --
2019-08-19T13:43:50.3763828Z INFO : Only register endpoint with Central: 0
2019-08-19T13:43:50.3763828Z INFO : Log messages between endpoint and Central: 0
2019-08-19T13:43:50.3763828Z INFO : Log command-line passed to executables: 0
2019-08-19T13:43:50.3773829Z INFO : Using custom server that hosts the installer stage2 filename : xxxxxxxxxxxxxxxxxxxxxxxxxxxx.hmr.sophos.com
2019-08-19T13:43:50.3773829Z INFO : Using cloud user: --
2019-08-19T13:43:50.3773829Z INFO : Using cloud group: --
2019-08-19T13:43:50.3783830Z INFO : Overriding computer name: --
2019-08-19T13:43:50.3783830Z INFO : Overriding computer description: --
2019-08-19T13:43:50.3783830Z INFO : Overriding domain name: --
2019-08-19T13:43:50.3783830Z INFO : Language will be set to: --
2019-08-19T13:43:50.3793831Z INFO : Using message relays: --
2019-08-19T13:43:50.3793831Z INFO : Proxy address: --
2019-08-19T13:43:50.3793831Z INFO : Proxy user name: --
2019-08-19T13:43:50.3803832Z INFO : Using custom customer token: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
2019-08-19T13:43:50.3803832Z INFO : Using specified products: antivirus;intercept
2019-08-19T13:43:50.3803832Z INFO : Using certificates from the MCS app data folder.: 0
2019-08-19T13:43:50.3813833Z INFO : Using custom customer id.: --
2019-08-19T13:43:50.3813833Z INFO : ---
2019-08-19T13:43:50.3863838Z ERROR : Exception: Products string contains illegal characters



This thread was automatically locked due to age.