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Error during installation of SSVM ESXI

Aug 14 04:58:32 2019 ********* vmrun[2120]: [INFO:vmrun_utils.py:65]: > [ERROR:wait_for_central_generated_certificates:53]: Failed to configure SVM with Cloud Certificates - Waiting for Cloud Certificates pem file timed out.

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0 Shweta over 5 years ago

Hi Phillip Oyekanmi

It looks like it cannot connect with Sophos Central. Please try this article to whitelist/open Sophos domains and sub-domains, then retry to install the security VM.

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

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0 Shweta over 5 years ago

Hi Phillip Oyekanmi

It looks like it cannot connect with Sophos Central. Please try this article to whitelist/open Sophos domains and sub-domains, then retry to install the security VM.

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

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