Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Accidental removal of device _SSVM How do i re-register this device?

We accidentally deleted our SSVM from sophos Cloud.

 

I have tried registering with this commands from the sophos cloud.  

 

sophos@TMAAUPA01SEC:~$ sudo /opt/sophos-av/engine/registerMCS d3a1430aef6410b51e 916f066ef2e9c2e652ccdb7454831e653da2b0c89898bb dzr-mcs-amzn-us-west-2-fa 88.upe.p.hmr.sophos.com/sophos/management/ep
[sudo] password for sophos:
Saving Sophos Cloud credentials
Registering with Sophos Cloud
ERROR: Failed to connect to Sophos Cloud: Check URL
2019-08-01 12:04:26,132 CRITICAL __main__: Failed to connect to Sophos Cloud: Check URL
2019-08-01 12:04:26,132 CRITICAL __main__: Failed to register with cloud (4)
Removing any system startup links for /etc/init.d/sav-rms ...



This thread was automatically locked due to age.