Hello,
we have a regular problem with the serviec Sophos Autoupdate. For some computers, the service stopped, it can be restart manually but it's not a good solution. I already tried to remove completely Sophos, made a full clean of directories and installed it again and the same problem appear again.
Can you help me to find the good way to troubleshoot it?
Thank you !
Hello Julian Cast,
if you try to start the service manually - does this work and if, does it again stop at a later time?
There should be an associated entry in the Windows Event log, the service also writes its log (ALSvc...) to %ProgramData%\Sophos\AutoUpdate\Logs\.
Christian
Hello Julian Cast,
if you try to start the service manually - does this work and if, does it again stop at a later time?
There should be an associated entry in the Windows Event log, the service also writes its log (ALSvc...) to %ProgramData%\Sophos\AutoUpdate\Logs\.
Christian
Hello,
if i start it manually, it's works for the rest of the day. It seems to be the first start of the day.
Here a part of SophosUpdate.log :
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO =========================
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO SophosUpdate is starting.
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO AutoUpdate version : 6.0.457.0
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO SophosUpdate version : 6.0.457.0
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Build : 20190305153955-cc9859573c89e2c31e556771aee9d7ecc80fab0f
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO =========================
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Platform ID: WIN_10_X64
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Platform upgraded: 0
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Subscription: WindowsCloudNextGen RECOMMENDED 11
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Subscription: WindowsCloudClean RECOMMENDED 1
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Subscription: WindowsCloudAV RECOMMENDED 11
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Subscription: WindowsCloudEncryption RECOMMENDED 1
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Subscription: WindowsCloudHitmanProAlert RECOMMENDED 1
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Subscriptions changed: 0
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Features: APPCNTRL AV CLEAN CORE DISKENCRYPTION DLP DVCCNTRL EFW HBT NTP SAV SDU WEBCNTRL XPD
2019-05-06T08:11:41.791Z [ 7316] [v6.0.457.0] INFO Features changed: 0
2019-05-06T08:11:41.795Z [ 7316] [v6.0.457.0] INFO Loading state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 0253775E-970D-4876-959C-21B422420E5A to a55b88551d644e8e25b1664641cc2e1096788ecee4273411a20e0eec35554eaa.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 0253775E-970D-4876-959C-21B422420E5A to a55b88551d644e8e25b1664641cc2e1096788ecee4273411a20e0eec35554eaa.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 1129226C-32AB-4B72-85E1-A9CC8DFBC859 to d2e4eed3e3edc7a54f9b4422aa70c835e9b887e842f9f1648cd453847a123d96.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 1129226C-32AB-4B72-85E1-A9CC8DFBC859 to d2e4eed3e3edc7a54f9b4422aa70c835e9b887e842f9f1648cd453847a123d96.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 to a97b1691e77c8c472b24163c967a732ac8bb3817359ac37cf7f728575a9f6e00.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 to a97b1691e77c8c472b24163c967a732ac8bb3817359ac37cf7f728575a9f6e00.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 243DECCD-8080-410D-A45F-77F2182715EE to 3d46948caa3d9f0de781432873aa389b5968d2d94b0b70ceec7467a8db736c79.
2019-05-06T08:11:41.796Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 243DECCD-8080-410D-A45F-77F2182715EE to 3d46948caa3d9f0de781432873aa389b5968d2d94b0b70ceec7467a8db736c79.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 to 3c7858e547394da050916079fdfacfdb8908c16ae2938786d44600b331917fc6.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 to 3c7858e547394da050916079fdfacfdb8908c16ae2938786d44600b331917fc6.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 3799FB3E-808A-4F7D-AC6A-0C74F931C386 to e85efc5c0b5a9af272d09701fdbc3de03fc8f198777598b1675e0313752792df.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 3799FB3E-808A-4F7D-AC6A-0C74F931C386 to e85efc5c0b5a9af272d09701fdbc3de03fc8f198777598b1675e0313752792df.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD to 6fffe881696024f809c6903993ae9662af7f21e01a8843fd3c90bd576a89933d.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD to 6fffe881696024f809c6903993ae9662af7f21e01a8843fd3c90bd576a89933d.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 3D8DC0A9-7F42-4CD5-AA7B-CF29296E7789 to 00e4824add5297db1a6be53f00eb70e4a7dafe4ca6dd41fec5633d95f34d2b16.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 3D8DC0A9-7F42-4CD5-AA7B-CF29296E7789 to 00e4824add5297db1a6be53f00eb70e4a7dafe4ca6dd41fec5633d95f34d2b16.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 591706A7-9603-4255-A65F-EA49BB11E8AC to 494fe2e984084d4b4dc5e460f175b83fef1a74963ba946b8f72e92e97ef2a787.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 591706A7-9603-4255-A65F-EA49BB11E8AC to 494fe2e984084d4b4dc5e460f175b83fef1a74963ba946b8f72e92e97ef2a787.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 to 9b00e30aee3c23a42a2740e27d0d6c547d3a1ccf3a981d8b06f9e4a7854bf179.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 to 9b00e30aee3c23a42a2740e27d0d6c547d3a1ccf3a981d8b06f9e4a7854bf179.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 70FDD40E-986A-44E5-9620-2B894A06702A to 41dfe067921cbd9c27cb1c8ab4def504b298962f4ab4523e908f74bb07154dfb.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 70FDD40E-986A-44E5-9620-2B894A06702A to 41dfe067921cbd9c27cb1c8ab4def504b298962f4ab4523e908f74bb07154dfb.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 7F682906-6E49-481B-89C5-2DCA36720F4F to c0be39707c3b8fb1114751a2d3ccfcf3e4ad5639ee2f6bbbe6829a0f072ace2d.
2019-05-06T08:11:41.797Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 7F682906-6E49-481B-89C5-2DCA36720F4F to c0be39707c3b8fb1114751a2d3ccfcf3e4ad5639ee2f6bbbe6829a0f072ace2d.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for 8087796B-2289-4897-98A5-58FF23DAAFD0 to b01addcdc0c3434ebea1f4c31eaffd0307c2b09a0073564d5604992ca133a5a2.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for 8087796B-2289-4897-98A5-58FF23DAAFD0 to b01addcdc0c3434ebea1f4c31eaffd0307c2b09a0073564d5604992ca133a5a2.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for CD297D6B-58A5-474F-8A0D-0A15803B8B50 to d2f7e30c3985ff782c1ca45dfd0185677483c715936a9aeacd372cdc24e88d88.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for CD297D6B-58A5-474F-8A0D-0A15803B8B50 to d2f7e30c3985ff782c1ca45dfd0185677483c715936a9aeacd372cdc24e88d88.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for E17FE03B-0501-4aaa-BC69-0129D965F311 to 44b6c6346acca94132318240e59f1a7fabff32770686fe7133c8f4e1d781f64e.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for E17FE03B-0501-4aaa-BC69-0129D965F311 to 44b6c6346acca94132318240e59f1a7fabff32770686fe7133c8f4e1d781f64e.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for F1DAD925-C973-4e5e-B172-78E97EB60689 to 96146f22b9bd7dad88c0d3d2a16651176824f3062e24b964c73e5799b62b77f6.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for F1DAD925-C973-4e5e-B172-78E97EB60689 to 96146f22b9bd7dad88c0d3d2a16651176824f3062e24b964c73e5799b62b77f6.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set instld thumbprint for SDU to 78d5e6e883763150c2384fae2f3d6d5be6e91de3d98d0698d53b37dcd21e1f54.
2019-05-06T08:11:41.798Z [ 7316] [v6.0.457.0] INFO Set downld thumbprint for SDU to 78d5e6e883763150c2384fae2f3d6d5be6e91de3d98d0698d53b37dcd21e1f54.
2019-05-06T08:11:41.823Z [ 7316] [v6.0.457.0] INFO Delayed updating is configured.
2019-05-06T08:11:41.824Z [ 7316] [v6.0.457.0] INFO Next product update scheduled for: 2019-05-09T23:00:00
2019-05-06T08:11:41.996Z [ 7316] [v6.0.457.0] INFO Performing supplement only update.
2019-05-06T08:11:41.996Z [ 7316] [v6.0.457.0] INFO Syncing products.
2019-05-06T08:11:41.997Z [ 7316] [v6.0.457.0] INFO Username: OPVNTIW7I5
2019-05-06T08:11:41.997Z [ 7316] [v6.0.457.0] INFO No update caches configured
2019-05-06T08:11:41.997Z [ 7316] [v6.0.457.0] INFO Updating over HTTP
2019-05-06T08:11:42.315Z [ 7316] [v6.0.457.0] INFO No manually configured proxy.
2019-05-06T08:11:42.316Z [ 7316] [v6.0.457.0] INFO WinHttp default proxy not set
2019-05-06T08:11:42.319Z [ 8884] [v6.0.457.0] WARN Failed to get the automatic proxy configuration. The error code was 12180.
2019-05-06T08:11:42.319Z [ 7316] [v6.0.457.0] INFO Trying update location: dci.sophosupd.com/.../30741d0619e9fadcf8e6be1171962787.dat with proxy: <direct; no proxy>
2019-05-06T08:11:42.435Z [ 7316] [v6.0.457.0] INFO Selected update location: http://dci.sophosupd.com with proxy: <direct; no proxy> (peer address 23.209.84.174)
2019-05-06T08:11:42.435Z [ 7316] [v6.0.457.0] INFO Adding Sophos Location: http://dci.sophosupd.com
2019-05-06T08:11:42.436Z [ 7316] [v6.0.457.0] INFO Filename: update/3/07/30741d0619e9fadcf8e6be1171962787.dat
2019-05-06T08:11:42.436Z [ 7316] [v6.0.457.0] INFO Limiting bandwidth to 256 Kbps
2019-05-06T08:11:42.436Z [ 7316] [v6.0.457.0] INFO Delta compression enabled
2019-05-06T08:11:42.436Z [ 7316] [v6.0.457.0] INFO Using delayed supplements
2019-05-06T08:11:42.489Z [ 7316] [v6.0.457.0] INFO [I40394] Downloading customer file from sophos:1:1
2019-05-06T08:11:42.604Z [ 7316] [v6.0.457.0] INFO [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2019-05-06T08:11:43.883Z [ 7316] [v6.0.457.0] INFO [I40395] Successfully fetched 6 catalogues from sophos:1:1
2019-05-06T08:11:43.883Z [ 7316] [v6.0.457.0] INFO Excluding 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 2.2.1.1: not deployable on this platform
2019-05-06T08:11:43.884Z [ 7316] [v6.0.457.0] INFO Including 7F682906-6E49-481B-89C5-2DCA36720F4F 2.2.1.2: esh64/*
2019-05-06T08:11:43.884Z [ 7316] [v6.0.457.0] INFO Including 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.0.457.457: sau/*
2019-05-06T08:11:43.884Z [ 7316] [v6.0.457.0] INFO Including 0253775E-970D-4876-959C-21B422420E5A 1.2.23: sse64/*
2019-05-06T08:11:43.884Z [ 7316] [v6.0.457.0] INFO Excluding E4E3B3AC-9DB6-4AFA-83AF-7658DF4CEA87 1.2.23: not deployable on this platform
2019-05-06T08:11:43.884Z [ 7316] [v6.0.457.0] INFO Excluding 3552C5D7-2B27-4047-957C-92A48281E09D 1.7.0.72: not deployable on this platform
2019-05-06T08:11:43.884Z [ 7316] [v6.0.457.0] INFO Excluding 2BC1260A-7D16-4B10-B314-6C7B52DFD636 3.8.6.1: not deployable on this platform
2019-05-06T08:11:43.885Z [ 7316] [v6.0.457.0] INFO Including 3D8DC0A9-7F42-4CD5-AA7B-CF29296E7789 3.8.6.1: clean64/*
2019-05-06T08:11:43.885Z [ 7316] [v6.0.457.0] INFO Including 243DECCD-8080-410D-A45F-77F2182715EE 1.7.0.72: uninstaller64/*
2019-05-06T08:11:43.885Z [ 7316] [v6.0.457.0] INFO Including 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.1.0.33: shs/*
2019-05-06T08:11:43.885Z [ 7316] [v6.0.457.0] INFO Including 3799FB3E-808A-4F7D-AC6A-0C74F931C386 4.9.424.0: mcsep/*
2019-05-06T08:11:43.885Z [ 7316] [v6.0.457.0] INFO Excluding 66579BF8-C486-46DB-9B46-8B8FA445433D 1.7.134: not deployable on this platform
2019-05-06T08:11:43.885Z [ 7316] [v6.0.457.0] INFO Including 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.7.134: ui64/*
2019-05-06T08:11:43.886Z [ 7316] [v6.0.457.0] INFO Including 591706A7-9603-4255-A65F-EA49BB11E8AC 1.5.15.0: sfs64/*
2019-05-06T08:11:43.886Z [ 7316] [v6.0.457.0] INFO Excluding 9F48614B-DAE1-4D20-B677-5C3EE9598CA3 1.5.15.0: not deployable on this platform
2019-05-06T08:11:43.886Z [ 7316] [v6.0.457.0] INFO Including 8087796B-2289-4897-98A5-58FF23DAAFD0 1.8.1555.0: ntp64/*
2019-05-06T08:11:43.886Z [ 7316] [v6.0.457.0] INFO Excluding AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.8.1555.0: not deployable on this platform
2019-05-06T08:11:43.887Z [ 7316] [v6.0.457.0] INFO Excluding BD3D3F43-188F-4930-86C4-54343CC78289 2.1.2.0: not deployable on this platform
2019-05-06T08:11:43.887Z [ 7316] [v6.0.457.0] INFO Including 1129226C-32AB-4B72-85E1-A9CC8DFBC859 2.1.2.0: sed64/*
2019-05-06T08:11:43.928Z [ 7316] [v6.0.457.0] INFO [I40394] Downloading customer file from sophos:1:1
2019-05-06T08:11:44.053Z [ 7316] [v6.0.457.0] INFO [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2019-05-06T08:11:45.038Z [ 7316] [v6.0.457.0] INFO [I40395] Successfully fetched 6 catalogues from sophos:1:1
2019-05-06T08:11:45.096Z [ 7316] [v6.0.457.0] INFO [I40394] Downloading customer file from sophos:1:1
2019-05-06T08:11:45.211Z [ 7316] [v6.0.457.0] INFO [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2019-05-06T08:11:46.185Z [ 7316] [v6.0.457.0] INFO [I40395] Successfully fetched 6 catalogues from sophos:1:1
2019-05-06T08:11:46.194Z [ 7316] [v6.0.457.0] INFO Excluding 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.1.0.0: not deployable on this platform
2019-05-06T08:11:46.194Z [ 7316] [v6.0.457.0] INFO Including CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.1.0.0: efw64/*
2019-05-06T08:11:46.195Z [ 7316] [v6.0.457.0] INFO Excluding ENG 3.74.1.3: not deployable
2019-05-06T08:11:46.195Z [ 7316] [v6.0.457.0] INFO Including E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441: savxp/*
2019-05-06T08:11:46.196Z [ 7316] [v6.0.457.0] INFO Excluding ENG 3.74.1.3: not deployable
2019-05-06T08:11:46.234Z [ 7316] [v6.0.457.0] INFO [I40394] Downloading customer file from sophos:1:1
2019-05-06T08:11:46.353Z [ 7316] [v6.0.457.0] INFO [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2019-05-06T08:11:47.281Z [ 7316] [v6.0.457.0] INFO [I40395] Successfully fetched 6 catalogues from sophos:1:1
2019-05-06T08:11:47.294Z [ 7316] [v6.0.457.0] INFO Excluding D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21: not deployable on this platform
2019-05-06T08:11:47.294Z [ 7316] [v6.0.457.0] INFO Including F1DAD925-C973-4e5e-B172-78E97EB60689 1.4.103.0: enc/*
2019-05-06T08:11:47.331Z [ 7316] [v6.0.457.0] INFO [I40394] Downloading customer file from sophos:1:1
2019-05-06T08:11:47.441Z [ 7316] [v6.0.457.0] INFO [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2019-05-06T08:11:48.375Z [ 7316] [v6.0.457.0] INFO [I40395] Successfully fetched 6 catalogues from sophos:1:1
2019-05-06T08:11:48.388Z [ 7316] [v6.0.457.0] INFO Excluding 12D32E6C-4CFF-435B-BC98-5E14CCB54950 1.1.202: not deployable on this platform
2019-05-06T08:11:48.388Z [ 7316] [v6.0.457.0] INFO Including 70FDD40E-986A-44E5-9620-2B894A06702A 1.1.202: sme64/*
2019-05-06T08:11:48.389Z [ 7316] [v6.0.457.0] INFO Excluding 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.7.12.466.466: not deployable on this platform
2019-05-06T08:11:48.389Z [ 7316] [v6.0.457.0] INFO Including 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.7.12.466.466: hmpa64/*
2019-05-06T08:11:48.389Z [ 7316] [v6.0.457.0] INFO Beginning synchronise
2019-05-06T08:11:48.404Z [ 7316] [v6.0.457.0] INFO [I96736] sdds.CEPNG_2-3-0_10-8-3-441.1: adding primary package WindowsCloudNextGen 11.6.150 baseVersion=
2019-05-06T08:11:48.405Z [ 7316] [v6.0.457.0] INFO [I96736] sdds.CIX_2-0-14.1: adding primary package WindowsCloudClean 1.0.42 baseVersion=
2019-05-06T08:11:48.405Z [ 7316] [v6.0.457.0] INFO [I96736] sdds.CEPNG_2-3-0_10-8-3-441.1: adding primary package WindowsCloudAV 11.6.106 baseVersion=
2019-05-06T08:11:48.405Z [ 7316] [v6.0.457.0] INFO [I96736] sdds.CloudEnc_1-4-103.1: adding primary package WindowsCloudEncryption 1.4.103 baseVersion=
2019-05-06T08:11:48.405Z [ 7316] [v6.0.457.0] INFO [I96736] sdds.CIX_2-0-14.1: adding primary package WindowsCloudHitmanProAlert 1.0.265 baseVersion=
2019-05-06T08:11:48.405Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product WindowsCloudNextGen 11.6.150 path=
2019-05-06T08:11:48.406Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 7F682906-6E49-481B-89C5-2DCA36720F4F 2.2.1.2 path=esh64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.407Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 2.2.1.1 path=esh baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.407Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 0253775E-970D-4876-959C-21B422420E5A 1.2.23 path=sse64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.407Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product E4E3B3AC-9DB6-4AFA-83AF-7658DF4CEA87 1.2.23 path=sse baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.408Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 2BC1260A-7D16-4B10-B314-6C7B52DFD636 3.8.6.1 path=clean baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.408Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 3D8DC0A9-7F42-4CD5-AA7B-CF29296E7789 3.8.6.1 path=clean64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.409Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 243DECCD-8080-410D-A45F-77F2182715EE 1.7.0.72 path=uninstaller64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.409Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 3552C5D7-2B27-4047-957C-92A48281E09D 1.7.0.72 path=uninstaller baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.410Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.1.0.33 path=shs baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.410Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 3799FB3E-808A-4F7D-AC6A-0C74F931C386 4.9.424.0 path=mcsep baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.410Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 591706A7-9603-4255-A65F-EA49BB11E8AC 1.5.15.0 path=sfs64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.411Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 9F48614B-DAE1-4D20-B677-5C3EE9598CA3 1.5.15.0 path=sfs baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.411Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 2.1.2.0 path=sed64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.412Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product BD3D3F43-188F-4930-86C4-54343CC78289 2.1.2.0 path=sed baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.412Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.7.134 path=ui64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.413Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.7.134 path=ui baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.413Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.0.457.457 path=sau baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.413Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.8.1555.0 path=ntp baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.414Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.8.1555.0 path=ntp64 baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.414Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product WindowsCloudNextGen 11.6.150 path=
2019-05-06T08:11:48.505Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.sdu.xml: found supplement SDU RECOMMENDED path=sdu baseVersion= [included from product WindowsCloudNextGen 11.6.150 path=]
2019-05-06T08:11:48.505Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CIX_2-0-14.1: looking for packages included from product WindowsCloudClean 1.0.42 path=
2019-05-06T08:11:48.506Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CIX_2-0-14.1: looking for supplements included from product WindowsCloudClean 1.0.42 path=
2019-05-06T08:11:48.506Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product WindowsCloudAV 11.6.106 path=
2019-05-06T08:11:48.507Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.1.0.0 path=efw64 baseVersion= [included from product WindowsCloudAV 11.6.106 path=]
2019-05-06T08:11:48.508Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.1.0.0 path=efw baseVersion= [included from product WindowsCloudAV 11.6.106 path=]
2019-05-06T08:11:48.508Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product ENG 3.74.1.3 path=savxp baseVersion= [included from product WindowsCloudAV 11.6.106 path=]
2019-05-06T08:11:48.509Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CEPNG_2-3-0_10-8-3-441.1: found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp baseVersion= [included from product WindowsCloudAV 11.6.106 path=]
2019-05-06T08:11:48.509Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product WindowsCloudAV 11.6.106 path=
2019-05-06T08:11:48.509Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CloudEnc_1-4-103.1: looking for packages included from product WindowsCloudEncryption 1.4.103 path=
2019-05-06T08:11:48.510Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CloudEnc_1-4-103.1: found included product F1DAD925-C973-4e5e-B172-78E97EB60689 1.4.103.0 path=enc baseVersion= [included from product WindowsCloudEncryption 1.4.103 path=]
2019-05-06T08:11:48.510Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CloudEnc_1-4-103.1: found included product D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21 path=dotnet baseVersion= [included from product WindowsCloudEncryption 1.4.103 path=]
2019-05-06T08:11:48.510Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CloudEnc_1-4-103.1: looking for supplements included from product WindowsCloudEncryption 1.4.103 path=
2019-05-06T08:11:48.510Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CIX_2-0-14.1: looking for packages included from product WindowsCloudHitmanProAlert 1.0.265 path=
2019-05-06T08:11:48.510Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CIX_2-0-14.1: found included product 12D32E6C-4CFF-435B-BC98-5E14CCB54950 1.1.202 path=sme baseVersion= [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.511Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CIX_2-0-14.1: found included product 70FDD40E-986A-44E5-9620-2B894A06702A 1.1.202 path=sme64 baseVersion= [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.511Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CIX_2-0-14.1: found included product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.7.12.466.466 path=hmpa baseVersion= [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.511Z [ 7316] [v6.0.457.0] INFO [I45378] sdds.CIX_2-0-14.1: found included product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.7.12.466.466 path=hmpa64 baseVersion= [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.511Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CIX_2-0-14.1: looking for supplements included from product WindowsCloudHitmanProAlert 1.0.265 path=
2019-05-06T08:11:48.720Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.MLSUPP.xml: found supplement 995645D3-DA2A-407E-AC5D-7267B8B43975 SCAN path=sme/scan baseVersion=13 [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.720Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.MLSUPP.xml: found supplement 995645D3-DA2A-407E-AC5D-7267B8B43975 TELEM path=sme/telemetry baseVersion= [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.720Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.MLSUPP.xml: found supplement C19A85E4-728F-4E92-8528-6B42B30639B2 SCAN path=sme64/scan baseVersion=13 [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.720Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.MLSUPP.xml: found supplement C19A85E4-728F-4E92-8528-6B42B30639B2 TELEM path=sme64/telemetry baseVersion= [included from product WindowsCloudHitmanProAlert 1.0.265 path=]
2019-05-06T08:11:48.720Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 2.2.1.2 path=esh64
2019-05-06T08:11:48.721Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 2.2.1.2 path=esh64
2019-05-06T08:11:48.821Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.ESHSUPP.xml: found supplement 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64 baseVersion= [included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 2.2.1.2 path=esh64]
2019-05-06T08:11:48.821Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 2.2.1.1 path=esh
2019-05-06T08:11:48.822Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 2.2.1.1 path=esh
2019-05-06T08:11:48.822Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.ESHSUPP.xml: found supplement E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh baseVersion= [included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 2.2.1.1 path=esh]
2019-05-06T08:11:48.822Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 0253775E-970D-4876-959C-21B422420E5A 1.2.23 path=sse64
2019-05-06T08:11:48.822Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 0253775E-970D-4876-959C-21B422420E5A 1.2.23 path=sse64
2019-05-06T08:11:49.083Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.ixdata_slow.xml: found supplement DataSetA LATEST_CLOUD_ENDPOINT path=sse64 baseVersion= [included from product 0253775E-970D-4876-959C-21B422420E5A 1.2.23 path=sse64]
2019-05-06T08:11:49.083Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product E4E3B3AC-9DB6-4AFA-83AF-7658DF4CEA87 1.2.23 path=sse
2019-05-06T08:11:49.083Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product E4E3B3AC-9DB6-4AFA-83AF-7658DF4CEA87 1.2.23 path=sse
2019-05-06T08:11:49.083Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.ixdata_slow.xml: found supplement DataSetA LATEST_CLOUD_ENDPOINT path=sse baseVersion= [included from product E4E3B3AC-9DB6-4AFA-83AF-7658DF4CEA87 1.2.23 path=sse]
2019-05-06T08:11:49.083Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 2BC1260A-7D16-4B10-B314-6C7B52DFD636 3.8.6.1 path=clean
2019-05-06T08:11:49.084Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 2BC1260A-7D16-4B10-B314-6C7B52DFD636 3.8.6.1 path=clean
2019-05-06T08:11:49.084Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 3D8DC0A9-7F42-4CD5-AA7B-CF29296E7789 3.8.6.1 path=clean64
2019-05-06T08:11:49.084Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 3D8DC0A9-7F42-4CD5-AA7B-CF29296E7789 3.8.6.1 path=clean64
2019-05-06T08:11:49.084Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.7.0.72 path=uninstaller64
2019-05-06T08:11:49.085Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.7.0.72 path=uninstaller64
2019-05-06T08:11:49.085Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.7.0.72 path=uninstaller
2019-05-06T08:11:49.085Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.7.0.72 path=uninstaller
2019-05-06T08:11:49.086Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.1.0.33 path=shs
2019-05-06T08:11:49.086Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.1.0.33 path=shs
2019-05-06T08:11:49.086Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 3799FB3E-808A-4F7D-AC6A-0C74F931C386 4.9.424.0 path=mcsep
2019-05-06T08:11:49.087Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 3799FB3E-808A-4F7D-AC6A-0C74F931C386 4.9.424.0 path=mcsep
2019-05-06T08:11:49.087Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 591706A7-9603-4255-A65F-EA49BB11E8AC 1.5.15.0 path=sfs64
2019-05-06T08:11:49.087Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 591706A7-9603-4255-A65F-EA49BB11E8AC 1.5.15.0 path=sfs64
2019-05-06T08:11:49.087Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.ixdata_slow.xml: found supplement LocalRepData LATEST_CLOUD_ENDPOINT path=sfs64 baseVersion= [included from product 591706A7-9603-4255-A65F-EA49BB11E8AC 1.5.15.0 path=sfs64]
2019-05-06T08:11:49.087Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 9F48614B-DAE1-4D20-B677-5C3EE9598CA3 1.5.15.0 path=sfs
2019-05-06T08:11:49.088Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 9F48614B-DAE1-4D20-B677-5C3EE9598CA3 1.5.15.0 path=sfs
2019-05-06T08:11:49.088Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.ixdata_slow.xml: found supplement LocalRepData LATEST_CLOUD_ENDPOINT path=sfs baseVersion= [included from product 9F48614B-DAE1-4D20-B677-5C3EE9598CA3 1.5.15.0 path=sfs]
2019-05-06T08:11:49.088Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 2.1.2.0 path=sed64
2019-05-06T08:11:49.088Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 2.1.2.0 path=sed64
2019-05-06T08:11:49.174Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.APPFEED_d1.xml: found supplement USERAPPFEED LATEST path=sed64 baseVersion= [included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 2.1.2.0 path=sed64]
2019-05-06T08:11:49.174Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product BD3D3F43-188F-4930-86C4-54343CC78289 2.1.2.0 path=sed
2019-05-06T08:11:49.175Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product BD3D3F43-188F-4930-86C4-54343CC78289 2.1.2.0 path=sed
2019-05-06T08:11:49.175Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.APPFEED_d1.xml: found supplement USERAPPFEED LATEST path=sed baseVersion= [included from product BD3D3F43-188F-4930-86C4-54343CC78289 2.1.2.0 path=sed]
2019-05-06T08:11:49.175Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.7.134 path=ui64
2019-05-06T08:11:49.175Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.7.134 path=ui64
2019-05-06T08:11:49.175Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.7.134 path=ui
2019-05-06T08:11:49.176Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.7.134 path=ui
2019-05-06T08:11:49.176Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.0.457.457 path=sau
2019-05-06T08:11:49.177Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.0.457.457 path=sau
2019-05-06T08:11:49.263Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.TELEMSUPP.xml: found supplement TELEMSUP RECOMMENDED path=sau baseVersion= [included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.0.457.457 path=sau]
2019-05-06T08:11:49.263Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.8.1555.0 path=ntp
2019-05-06T08:11:49.264Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.8.1555.0 path=ntp
2019-05-06T08:11:49.264Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.8.1555.0 path=ntp64
2019-05-06T08:11:49.264Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.8.1555.0 path=ntp64
2019-05-06T08:11:49.264Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.sdu.xml: looking for packages included from product SDU RECOMMENDED path=sdu
2019-05-06T08:11:49.265Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.sdu.xml: looking for supplements included from product SDU RECOMMENDED path=sdu
2019-05-06T08:11:49.265Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.1.0.0 path=efw64
2019-05-06T08:11:49.266Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.1.0.0 path=efw64
2019-05-06T08:11:49.266Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.1.0.0 path=efw
2019-05-06T08:11:49.266Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.1.0.0 path=efw
2019-05-06T08:11:49.266Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product ENG 3.74.1.3 path=savxp
2019-05-06T08:11:49.267Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product ENG 3.74.1.3 path=savxp
2019-05-06T08:11:49.492Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.VDB_supp.xml: found supplement VDL LATEST path=savxp baseVersion= [included from product ENG 3.74.1.3 path=savxp]
2019-05-06T08:11:49.492Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for packages included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp
2019-05-06T08:11:49.493Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CEPNG_2-3-0_10-8-3-441.1: looking for supplements included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp
2019-05-06T08:11:49.493Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.APPFEED_d1.xml: found supplement USERAPPFEED LATEST path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp]
2019-05-06T08:11:49.919Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.CRTSUPP.xml: found supplement 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp]
2019-05-06T08:11:49.983Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.SAVCNTRL.xml: found supplement SAVCONTROLLINE RECOMMENDED path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp]
2019-05-06T08:11:50.025Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.sxl_supp.xml: found supplement SXLSUP LATEST path=savxp baseVersion=2 [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp]
2019-05-06T08:11:50.079Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.hips.xml: found supplement HIPS LATEST_CLOUD_ENDPOINT path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.8.3.441 path=savxp]
2019-05-06T08:11:50.079Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CloudEnc_1-4-103.1: looking for packages included from product F1DAD925-C973-4e5e-B172-78E97EB60689 1.4.103.0 path=enc
2019-05-06T08:11:50.080Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CloudEnc_1-4-103.1: looking for supplements included from product F1DAD925-C973-4e5e-B172-78E97EB60689 1.4.103.0 path=enc
2019-05-06T08:11:50.080Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CloudEnc_1-4-103.1: looking for packages included from product D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21 path=dotnet
2019-05-06T08:11:50.081Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CloudEnc_1-4-103.1: looking for supplements included from product D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21 path=dotnet
2019-05-06T08:11:50.081Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CIX_2-0-14.1: looking for packages included from product 12D32E6C-4CFF-435B-BC98-5E14CCB54950 1.1.202 path=sme
2019-05-06T08:11:50.082Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CIX_2-0-14.1: looking for supplements included from product 12D32E6C-4CFF-435B-BC98-5E14CCB54950 1.1.202 path=sme
2019-05-06T08:11:50.083Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CIX_2-0-14.1: looking for packages included from product 70FDD40E-986A-44E5-9620-2B894A06702A 1.1.202 path=sme64
2019-05-06T08:11:50.083Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CIX_2-0-14.1: looking for supplements included from product 70FDD40E-986A-44E5-9620-2B894A06702A 1.1.202 path=sme64
2019-05-06T08:11:50.084Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CIX_2-0-14.1: looking for packages included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.7.12.466.466 path=hmpa
2019-05-06T08:11:50.085Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CIX_2-0-14.1: looking for supplements included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.7.12.466.466 path=hmpa
2019-05-06T08:11:50.388Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa baseVersion=1 [included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.7.12.466.466 path=hmpa]
2019-05-06T08:11:50.388Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.CIX_2-0-14.1: looking for packages included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.7.12.466.466 path=hmpa64
2019-05-06T08:11:50.389Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.CIX_2-0-14.1: looking for supplements included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.7.12.466.466 path=hmpa64
2019-05-06T08:11:50.389Z [ 7316] [v6.0.457.0] INFO [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa64 baseVersion=1 [included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.7.12.466.466 path=hmpa64]
2019-05-06T08:11:50.389Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.MLSUPP.xml: looking for packages included from product 995645D3-DA2A-407E-AC5D-7267B8B43975 SCAN path=sme/scan
2019-05-06T08:11:50.390Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.MLSUPP.xml: looking for supplements included from product 995645D3-DA2A-407E-AC5D-7267B8B43975 SCAN path=sme/scan
2019-05-06T08:11:50.390Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.MLSUPP.xml: looking for packages included from product 995645D3-DA2A-407E-AC5D-7267B8B43975 TELEM path=sme/telemetry
2019-05-06T08:11:50.391Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.MLSUPP.xml: looking for supplements included from product 995645D3-DA2A-407E-AC5D-7267B8B43975 TELEM path=sme/telemetry
2019-05-06T08:11:50.391Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.MLSUPP.xml: looking for packages included from product C19A85E4-728F-4E92-8528-6B42B30639B2 SCAN path=sme64/scan
2019-05-06T08:11:50.391Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.MLSUPP.xml: looking for supplements included from product C19A85E4-728F-4E92-8528-6B42B30639B2 SCAN path=sme64/scan
2019-05-06T08:11:50.392Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.MLSUPP.xml: looking for packages included from product C19A85E4-728F-4E92-8528-6B42B30639B2 TELEM path=sme64/telemetry
2019-05-06T08:11:50.392Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.MLSUPP.xml: looking for supplements included from product C19A85E4-728F-4E92-8528-6B42B30639B2 TELEM path=sme64/telemetry
2019-05-06T08:11:50.392Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.ESHSUPP.xml: looking for packages included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
2019-05-06T08:11:50.393Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.ESHSUPP.xml: looking for supplements included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
2019-05-06T08:11:50.393Z [ 7316] [v6.0.457.0] INFO [I95020] sdds.ESHSUPP.xml: looking for packages included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
2019-05-06T08:11:50.393Z [ 7316] [v6.0.457.0] INFO [I22529] sdds.ESHSUPP.xml: looking for supplements included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
Thank you Christian.
Hello Julian Cast,
this is the Central version managed from the cloud. If this is indeed an issue with AutoUpdate it might be specific to Central as only Central (that has its own forum) uses version 6.x of AutoUpdate. And the log doesn't indicate anything abnormal or give a hint why it might fail later.
Christian
Hi Christian,
I created another subject here : https://community.sophos.com/products/sophos-central/f/sophos-central/112679/sophos-autoupdate-stopped
Thank you for your help.
