This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[Sophos Notification] Resolved - Advisory: Sophos Central - Frequency exemption for alerts does not work unless language is set to English

Hi Everyone,

[Update] May 6th - The fix has been released and changing frequency type is successful in any language.

The frequency exemption settings of the Configure Central Alert feature currently will only apply successfully if the language set in the Customer Dashboard is set to English. All other areas of the Configure Central Alert feature are not affected.

More information is available in the following KBA: https://community.sophos.com/kb/en-us/133983

This thread was automatically locked due to age.

FloSupport over 6 years ago
[Update] The fix for this issue is currently scheduled for Saturday May 4th.

KBA reference

Regards,
Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the 'Verify Answer' button.

The Award-winning Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel
FloSupport over 6 years ago in reply to FloSupport

[Update] May 6th - The fix has been released and changing frequency type is successful in any language.

Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the 'Verify Answer' button.

The Award-winning Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

[Sophos Notification] Resolved - Advisory: Sophos Central - Frequency exemption for alerts does not work unless language is set to English

Submitted a Tech Support Case lately from the Support Portal?